Engagement Manager, Cloud and AI - BFS

Infosys

6d•$128,000 - $250,000

About The Position

Infosys is seeking an Engagement Manager for its Financial Services (BFS) vertical, focused on sales of Cloud, Data, Artificial Intelligence, and GenAI-led transformations. The Engagement Manager leads client engagement activities in assigned accounts and works with Client Partners, Consulting, Delivery, and Alliance teams to grow business and strategic client relationships. The role originates, shapes, and closes Cloud and AI transformation opportunities across Banking, Capital Markets, Payments, and broader Financial Services clients. It manages strategic relationships and growth portfolios with significant revenue responsibility, including new business acquisition and expansion within existing accounts. The Engagement Manager builds executive relationships, develops account growth strategies, manages opportunities from prospecting through closing, and leads strategic sales conversations about Cloud Migration and Modernization, Data Platforms, AI, GenAI, Intelligent Automation, and Digital Transformation. The role collaborates across consulting, solution, alliance, and delivery teams to develop business cases and value propositions, and drives large transformation pursuits through contract signature. The role also supports delivery assurance as an executive sponsor and escalation point, develops account plans and monitors performance, and coordinates internal stakeholders on account priorities. It builds relationships with hyperscaler partners including AWS, Microsoft Azure, and Google Cloud, and uses joint go-to-market initiatives, co-selling, and partner funding programs to advance opportunities.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution; three years of progressive experience in the specialty may be considered in lieu of each year of education.
11+ years of experience, with strong sales, relationship management, or account management experience.
Significant business development and project management experience.
Experience in the relevant industry or vertical.
Track record of interacting with and building relationships with C-level client contacts.
Hands-on experience creating proposals and leading proposal presentations.
Strong leadership, interpersonal, communication, and presentation skills.
Experience across a wide variety of IT and business consulting engagements.
Authorization to work in the United States for any employer without employer-based visa sponsorship; Infosys cannot provide immigration sponsorship for this role.
The position may require relocation and/or travel to the work or project location.

Nice To Haves

MBA degree or foreign equivalent and 10+ years of experience.
Knowledge of industry-specific go-to-market solutions.
Good understanding of industry-specific business issues and drivers.
Global Delivery Model experience.
Experience managing large, multi-location consulting engagement teams.
Track record as an Account Manager in a rapidly growing client relationship.

Responsibilities

Build and strengthen executive relationships with business and technology stakeholders across assigned Financial Services accounts.
Develop and execute account growth strategies focused on Cloud, Data, AI, GenAI, and Digital Transformation services.
Own opportunity management from prospecting and evaluation through proposal and closing.
Generate and maintain a pipeline of qualified opportunities and drive account revenue growth.
Identify whitespace opportunities and collaborate across Infosys service lines to maximize client value.
Lead strategic conversations about Cloud Migration, Cloud Modernization, Data Platforms, Artificial Intelligence, GenAI, Intelligent Automation, and Digital Transformation.
Position Infosys capabilities and solutions to address client business objectives and technology priorities.
Collaborate with consulting, solution, alliance, and delivery teams to build business cases and differentiated value propositions.
Drive large transformation pursuits from opportunity qualification through contract signature.
Partner with delivery stakeholders and leadership to support successful execution of client commitments.
Act as an executive sponsor and escalation point to maintain customer satisfaction.
Support long-term relationship growth through successful delivery outcomes and value realization.
Develop account plans covering client relationships, opportunity pipelines, growth initiatives, pricing strategies, and governance mechanisms.
Monitor account performance, revenue growth, and strategic objectives.
Coordinate internal stakeholders to align account priorities and pursuit strategies.
Build relationships with hyperscaler partners such as AWS, Microsoft Azure, and Google Cloud.
Leverage joint go-to-market initiatives, co-sell motions, and partner funding programs to accelerate growth.
Collaborate with alliance teams to create and execute Cloud and AI-led transformation opportunities.