Engagement Manager, Cloud and AI - BFS

Infosys•Somerset, NJ

About The Position

Infosys is seeking an Engagement Manager for its Financial Services (BFS) vertical, focused on Cloud, Data, Artificial Intelligence, and GenAI-led transformation sales. The role leads client engagement activities within assigned accounts and works closely with Client Partners, Consulting, Delivery, and Alliance teams to grow the business and strengthen strategic client relationships. The Engagement Manager originates, shapes, and closes Cloud and AI transformation opportunities for Banking, Capital Markets, Payments, and broader Financial Services clients. The role manages strategic relationships and growth portfolios with significant revenue responsibility, covering both new business acquisition and expansion in existing accounts. The position leads executive client relationships, account growth and opportunity management, and strategic sales conversations for Cloud migration and modernization, data platforms, AI, GenAI, intelligent automation, and digital transformation. It coordinates with consulting, solution, alliance, and delivery teams to develop value propositions and pursue transformation opportunities through contract signature. The Engagement Manager also supports delivery assurance, serves as an executive sponsor and escalation point, develops account plans and governance, monitors account performance, and works with hyperscaler partners on joint go-to-market and co-sell opportunities. Infosys Financial Services serves Banking, Capital Markets, Payments, and Insurance organizations through digital innovation, cloud adoption, data modernization, and AI-powered solutions. The company combines industry expertise, technology capabilities, strategic partnerships, and a global delivery model to help clients transform and achieve sustainable growth. The position may require relocation and/or travel to the work or project location. Applicants must be authorized to work in the United States for any employer; Infosys cannot provide immigration sponsorship for this role.

Requirements

Bachelor’s degree or foreign equivalent from an accredited institution, or qualifying progressive specialty experience in lieu of education.
11+ years of experience, with strong sales, relationship management, or account management experience.
Significant business development and project management experience.
Experience in the relevant industry or vertical.
Track record of interacting with and building relationships with C-level client contacts.
Hands-on experience creating proposals and leading proposal presentations.
Strong leadership, interpersonal, communication, and presentation skills.
Experience across a wide variety of IT and business consulting engagements.
Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

MBA degree or foreign equivalent and 10+ years of experience.
Knowledge of industry-specific go-to-market solutions.
Good understanding of industry-specific business issues and drivers.
Global Delivery Model experience.
Experience managing large, multi-location consulting engagement teams.
Track record as an Account Manager in a rapidly growing client relationship.

Responsibilities

Build and strengthen executive relationships with business and technology stakeholders across assigned Financial Services accounts.
Develop and execute account growth strategies focused on Cloud, Data, AI, GenAI, and Digital Transformation services.
Own opportunity management from prospecting and evaluation through proposal and close.
Generate and maintain a healthy pipeline of qualified opportunities and drive revenue growth within assigned accounts.
Identify whitespace opportunities and collaborate across Infosys service lines to maximize client value.
Lead strategic conversations about Cloud Migration, Cloud Modernization, Data Platforms, Artificial Intelligence, GenAI, Intelligent Automation, and Digital Transformation.
Position Infosys capabilities and solutions to address client business objectives and technology priorities.
Collaborate with consulting, solution, alliance, and delivery teams to build business cases and differentiated value propositions.
Drive large transformation pursuits from opportunity qualification through contract signature.
Partner with delivery stakeholders and leadership teams to ensure successful execution of client commitments.
Act as an executive sponsor and escalation point to maintain customer satisfaction.
Support long-term relationship growth through successful delivery outcomes and value realization.
Develop account plans covering client relationship strategies, opportunity pipelines, growth initiatives, pricing strategies, and governance mechanisms.
Monitor account performance, revenue growth, and strategic objectives.
Coordinate with internal stakeholders to align account priorities and pursuit strategies.
Build relationships with hyperscaler partners, including AWS, Microsoft Azure, and Google Cloud.
Leverage joint go-to-market initiatives, co-sell motions, and partner funding programs to accelerate growth.
Collaborate with alliance teams to create and execute Cloud and AI-led transformation opportunities.