Engagement Manager, Revenue Cycle Transformation

Chartis

20d•$153,000 - $198,000•Remote

About The Position

Chartis is seeking an Engagement Manager for its Revenue Cycle Transformation team. The role leads consulting engagements that help healthcare organizations optimize revenue cycle operations, improve financial performance, and implement sustainable operational improvements. The team works with hospitals, health systems, and other healthcare providers on complex revenue cycle challenges across acute care and ambulatory settings, including patient access, revenue integrity, billing, collections, and denials management, as well as broader operational efficiency, organizational effectiveness, and performance transformation initiatives. The Engagement Manager owns day-to-day project leadership, manages and develops consulting teams, and serves as a trusted advisor to client stakeholders. The role combines revenue cycle expertise, analytical problem-solving, and project management to translate complex challenges into actionable recommendations and measurable results. Remote work is allowed. Chartis has offices in Boston, Chicago, New York, Washington, D.C., and Nashville.

Requirements

Experience in healthcare revenue cycle operations, performance improvement, or transformation, with understanding of revenue cycle processes and financial drivers.
Experience in healthcare consulting or a comparable role leading complex revenue cycle improvement initiatives within a hospital, health system, or healthcare services organization.
Ability to manage complex projects, coordinate multiple workstreams, and deliver results in a fast-paced, client-focused environment.
Strong analytical and problem-solving skills, including interpreting operational and financial data, identifying improvement opportunities, and developing practical recommendations.
Experience leading, coaching, or managing teams and collaborating with cross-functional stakeholders.
Excellent written and verbal communication skills, including presenting findings and recommendations to senior-level audiences.
Strong interpersonal skills and ability to establish credibility and build relationships with healthcare leaders.

Nice To Haves

Experience across multiple revenue cycle functions, such as patient access, charge capture, revenue integrity, coding, billing, denials management, collections, or accounts receivable.
Experience leading large-scale revenue cycle transformation, operational improvement, or performance optimization initiatives.
Familiarity with revenue cycle performance metrics, benchmarking, and financial improvement methodologies.
Experience supporting organizational change and implementation of operational improvements.
Advanced degree such as an MBA, MHA, or MPH.

Responsibilities

Manage day-to-day execution of revenue cycle consulting projects, including project planning, workstream coordination, deliverable development, timeline management, and overall project performance.
Assess current-state operations, identify performance gaps, and develop recommendations to improve revenue cycle efficiency, financial outcomes, and operational effectiveness.
Use financial, operational, and performance data to identify root causes, evaluate improvement opportunities, and develop data-driven recommendations.
Build relationships with client stakeholders, including revenue cycle leaders and healthcare executives, understand organizational challenges, communicate findings, and drive alignment around solutions.
Help clients turn recommendations into improvement plans involving process redesign, performance measurement, change management, and implementation support.
Direct, coach, and mentor Analysts, Associate Consultants, and Consultants while ensuring high-quality work and professional development.
Develop and present clear client deliverables communicating findings, recommendations, and implementation priorities to client leadership.
Support business development, proposal development, knowledge sharing, and internal initiatives that strengthen the Revenue Cycle Transformation practice.