Revenue Cycle Manager

Talley Eye Institute•Evansville, IN

7h•$85,000 - $100,000

About The Position

The Revenue Cycle Manager develops, plans, organizes, and implements current and future strategies for the billing team. The role contributes to day-to-day revenue cycle operations by providing analysis, creating written processes, and training others to support a cross-functional revenue cycle team. The manager oversees department workflow, staff development and performance, billing and collections activities, and cash flow, while collaborating with organizational leadership and other teams.

Requirements

Associate degree or higher in Business Administration, Healthcare Administration, or a related field.
A minimum of 5–10 years of experience in revenue cycle.
Experience with billing and EMR systems.
Working knowledge of ICD-9/ICD-10, HCPCS, and CPT coding.
Understanding of Medicare, Medicaid, and third-party billing and coding guidelines.
Proficiency in Microsoft Office applications and medical office software.

Responsibilities

Help implement a system to ensure accurate billing information is entered into the billing system.
Supervise Revenue Cycle Department functions, including account management, communications with insurance providers, collections, cash posting, and billing.
Manage staff performance through regular feedback, performance reviews, and one-on-one meetings.
Oversee interviewing and hiring of new staff.
Manage patient complaints related to billing and collections.
Ensure accurate diagnosis and procedure codes are used.
Keep organizational information confidential.
Maintain job knowledge through educational opportunities, professional publications, and professional networks.
Plan and structure department workflow while managing cash flow.
Respond to special requests and resolve complex problems.
Provide direction, guidance, and leadership to promote teamwork and motivation.
Oversee, develop, and recommend training programs for the continued development of the Revenue Cycle Team.
Communicate with the board and leadership team.
Define and streamline functional activities to maximize the effective use of assets and staff resources.
Collaborate with staff, the Operations Team, and the Revenue Cycle Department to provide feedback and identify opportunities for improvement.
Perform end-of-month reporting in collaboration with the Chief Financial Officer.
Monitor payer requirements and industry changes and communicate them to the team and leadership.
Manage employee hours, PTO, and time management for 10–20 team members.