Revenue Cycle Manager

CU Medicine•AURORA, CO

2d•Remote

About The Position

University of Colorado Medicine (CU Medicine) is the region's largest and most comprehensive multispecialty physician group practice, supporting CU Anschutz School of Medicine providers with business operations, revenue cycle, and administrative services. The Revenue Cycle Manager provides strategic leadership and oversight of the Accounts Receivable Resolution (ARR) team for assigned departments. The position directs activities affecting the financial performance of School of Medicine departments, CU Medicine, and Revenue Services, with responsibility for operational excellence, revenue cycle performance, staff and departmental resources, reimbursement outcomes, and organizational effectiveness. The job can be performed 100% remotely, and out-of-state candidates will be considered.

Requirements

Degree in Business, Healthcare Administration, Finance, or a related field; or an equivalent combination of education and experience.
At least eight years of progressive responsibility in physician billing, revenue cycle operations, or accounts receivable management.
At least five years of leadership experience managing a large physician practice, revenue cycle department, or similar healthcare operation, with direct responsibility for financial performance, accounts receivable management, staff supervision, and operational outcomes.
Knowledge of physician reimbursement methodologies, managed care contracts, and financial analysis, including the ability to develop, interpret, analyze, and communicate financial and operational reports.
Strong working knowledge of CPT, ICD, and HCPCS coding principles, payer policies, denial management, and revenue cycle processes.
Exceptional analytical, problem-solving, communication, and organizational skills, including the ability to manage competing priorities, lead diverse teams, collaborate with stakeholders, and communicate complex information.
Advanced proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint, and ability to develop reports, analyze data, create presentations, and use technology to improve operational efficiency and performance.

Nice To Haves

Certified Professional Coder (CPC) credential.

Responsibilities

Provide leadership and oversight of Accounts Receivable operations and financial performance, including aged AR, denial management, write-offs, charge corrections, insurance escalations, productivity metrics, and revenue optimization initiatives.
Manage AR personnel and department operations, including workforce planning, budgeting, staffing assessments, recruitment, employee development, performance management, coaching, corrective action, and termination processes.
Maintain and update departmental policies, procedures, and standard work documentation to reflect business needs, operational goals, and regulatory requirements.
Identify operational inefficiencies, recommend workflow enhancements, develop tools and reporting solutions, and implement strategies to improve collection outcomes and operational effectiveness.
Partner with clients, clinical leadership, and other stakeholders to resolve complex reimbursement issues, recommend coding and appeal strategies, support payer dispute resolution, and implement workflow improvements.
Provide guidance, analysis, reporting, and communication on payer policies, managed care contracts, and regulatory requirements to leadership, clients, clinical departments, and payer representatives.