Revenue Cycle Manager

Talley Eye Institute•Evansville, IN

About The Position

The Revenue Cycle Manager develops, plans, organizes, and implements current and future strategies for the billing team. The role contributes to day-to-day revenue cycle operations by analyzing issues, creating written processes, and training others to support a cross-functional revenue cycle team. The manager oversees department workflow and cash flow, supports staff development and performance, and works with organizational leadership and other teams to improve the effective use of resources. The role also performs end-of-month reporting in collaboration with the Chief Financial Officer and keeps the team and leadership informed about payer requirements and industry changes.

Requirements

Associate degree or higher in Business Administration, Healthcare Administration, or a related field.
At least 5 years of revenue cycle experience; the posting states a range of 5–10 years.
Experience with billing and EMR systems.
Working knowledge of ICD-9/ICD-10, HCPCS, and CPT coding.
Understanding of Medicare, Medicaid, and third-party billing and coding guidelines.
Proficiency in Microsoft Office applications and medical office software.

Responsibilities

Help implement a system to ensure accurate billing information is entered into the billing system.
Supervise Revenue Cycle Department duties, including account management, insurance-provider communications, collections, cash posting, and billing.
Manage staff performance through regular feedback, performance reviews, and one-on-one meetings.
Oversee interviewing and hiring of new staff.
Manage patient complaints related to billing and collections.
Ensure accurate diagnosis and procedure codes are used.
Maintain confidentiality of organizational information.
Keep professional knowledge current through educational opportunities, professional publications, and personal networks.
Plan and structure department workflow while managing cash flow.
Respond to special requests and resolve complex problems.
Provide direction, guidance, and leadership to promote effective teamwork and motivation.
Oversee, develop, and recommend training programs for the continued development of the Revenue Cycle Team.
Communicate with the board and leadership team.
Define and streamline functional activities to maximize the use of people and asset resources.
Collaborate with staff, the Operations Team, and the Revenue Cycle Department to provide feedback and identify opportunities for improvement.
Perform end-of-month reporting in collaboration with the Chief Financial Officer.
Monitor payer requirements and industry changes and communicate them to the team and leadership.
Manage employee hours, PTO, and time management for 10–20 team members.