Engage Life Director

Atria Senior Living•CA-Santa Clarita, CA

About The Position

The Engage Life Director develops and implements programs that are meaningful to residents, enhancing their lives and supporting their active-aging lifestyle expectations. The role manages all aspects of the Engage Life program, including community events, resident engagement, program calendars, transportation operations, and related personnel and volunteers. It also contributes to community growth and public relations, manages departmental needs within budget, and regularly serves as the community’s manager-on-duty. Driving may be required, depending on the community.

Requirements

Bachelor’s degree from a four-year college or university.
One to two years of related experience and/or training.
Ability to present information clearly through spoken communication.
Ability to communicate accurately and provide necessary detail, including under stressful or demanding conditions.
Ability to demonstrate a positive attitude and team orientation in verbal and non-verbal communication.
Solid performance management skills, including communicating expectations, documenting performance conversations, coaching, documenting performance issues, and completing performance management expectations as guided by the company.
Ability to use independent judgment and discretion to make decisions that support company expectations and community goals.
Ability to operate standard office equipment.
Ability to use technology, including computers, iPad or tablets, word-processing programs, internet access, email, and social media.
Valid driver’s license.
Ability to meet and comply with Atria motor vehicle policy standards.

Responsibilities

Develop and implement programs of interest and meaning to residents to enhance their lives and meet active-aging lifestyle expectations.
Manage and supervise Engage Life Program Instructors, volunteers, and drivers, where applicable.
Manage the Atria Resident Discovery tool, including Learn.Do.Try. surveys, the monthly event calendar, and Engage Life move-in actions for all residents.
Research, evaluate, approve, develop, and modify community events and programs according to resident interests and the 8 Dimensions of Engagement.
Prepare and publish a creative monthly program calendar by the first of each month.
Manage all aspects of the Engage Life program and motivate residents to participate.
Contribute to community growth by participating in sales activities.
Participate in community public relations, including collaboration with corporate public relations and preparation of local publicity stories.
Manage departmental needs and goals within department budgets.
Recruit, research, approve, schedule, and supervise program leaders, entertainers, volunteers, religious professionals, and vendors.
Manage and supervise Active Aging and Transportation personnel, including scheduling, assigning work, providing direction, reviewing performance, contributing input on pay adjustments, hiring, and taking corrective action consistent with company policy.
Serve regularly as the community’s manager-on-duty.
Determine and manage resident transportation operations, including scheduling outside events and making related operational decisions.
Drive a company vehicle from the community to social and other destinations when required by the community.
Recruit, approve, train, and manage volunteers where applicable.
Perform other duties as needed or assigned.