Eng Sales Snr
About The Position
Provides factory-based sales support to help maximize Axcelis’ market share and profitability. Supports the Sales Operations Team and Field Sales organization in executing sales strategies and achieving long-term objectives for customers and Axcelis. The role assists with sales tools and systems, sales order processing, quote and product data maintenance, backorder tracking, documentation, and coordination across internal departments and customer-facing teams. The position serves as a liaison between sales teams and other company functions, supports customer communications and account relationships, and helps equip sales teams to compete through training programs and selling tools. It also contributes to accurate system processes and reports, revenue-recognition documentation, and compliance with ISO business standards while maintaining the confidentiality of processed, stored, and reported information.
Responsibilities
- Support individuals and teams selling Axcelis products, including tools, services, upgrades, parts, and used tools, in executing sales strategies and tactics.
- Assist with maintaining and reviewing eQuote offerings and addressing Engineering Change orders affecting eQuote products and options.
- Enter Glovia sales orders for tools, pre-shipments, and backorders; track and report backorders.
- Maintain knowledge of Sales Operations ISO procedures and assist with eQuote specials, bills of material inquiries, specification responses, deal approvals, and customer information inquiries.
- Review and publish the System Backorder report, maintain required documentation, and ensure formal record keeping.
- Act as a liaison between sales incumbents or teams and other company departments and functions.
- Support Sales Operations and Field Sales in executing sales strategies and achieving customer and company objectives.
- Support the use of Sales Operations tools and help keep sales training materials up to date, including materials related to the Sales SharePoint Site, eQuote, SRP, CRM, CPQ, and GLOVIA.
- Follow up on team requests involving eQuote, the Sales SharePoint Site, call plans, closing plans, SRP, and deal reviews.
- Assist Finance and auditors with questions about tool sales and provide Tool Shortage backup.
- Maintain eQuote with valid non-material costs, including integration, installation, warranty, training, and packaging.
- Input and maintain material items in quoting systems, ensuring descriptions and pricing align with Product Marketing objectives, are consistent with GSS, and are common across product platforms.
- Compile ISO-specified documentation folders for tool-sale revenue recognition and ISO business-standard compliance; ensure deal documents are contained in the Shared Quote File for each customer deal.
- Enter system orders for pre-shipments, shipments, and backorders in Glovia to generate inventory requirements, create shipping paperwork, and invoice material, including system shipments.
- Distribute customer purchase orders to affected groups for review.
- Test application, database, and system updates or ECO revisions; verify processes and reports are accurate, identify errors, initiate corrective action, and work with teams to move successful tests into production.
- Provide a quality interface and expertise between Field Sales, Sales Operations, supported sales teams, and internal and external customers.
- Maintain confidentiality of information being processed, stored, exported, or reported.
- Anticipate customer reactions and work with Sales teams to develop communication strategies for new, changed, or discontinued Axcelis products.
- Ensure sales teams are equipped to compete, including by designing and delivering training programs and selling tools.
- Develop, grow, and maintain relationships with dedicated accounts at all levels.
- Assist personnel in other departments as a resource.
Benefits
- Eligibility in the Axcelis Team Incentive bonus plan for regular employees working 20 or more hours per week.
- Comprehensive benefits package for regular employees working 20 or more hours per week.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
