Eng Sales Snr

Axcelis Technologies•Beverly, MA

1d•$99,816 - $149,724

About The Position

The position provides factory-based sales support to help maximize Axcelis’ market share and profitability. It supports the Sales Operations Team and Field Sales organization in carrying out sales strategies and tactics that advance long-term customer and company objectives. The role assists with sales tools and processes, including eQuote, the Sales SharePoint Site, Sales Requirement Plan (SRP), CRM and CPQ, and the GLOVIA Business Control System. The position supports quoting, sales order entry, backorder tracking and reporting, deal reviews, customer information requests, specification responses, and deal approvals. It maintains quoting information and documentation, supports tool sales and revenue-recognition compliance, and coordinates customer purchase orders and system orders with relevant internal groups. The role also tests updates to applications, databases, systems, and reports, reporting issues and working with teams to move successful tests into production. The employee serves as a liaison between sales teams and internal and external customers, maintains confidentiality, helps develop customer communications for product changes, and supports sales training and selling tools. The position also develops and maintains relationships with assigned accounts and may assist personnel in other departments as a resource.

Responsibilities

Support individuals and teams selling Axcelis products, services, upgrades, parts, and used tools in executing sales strategies and tactics.
Provide factory-based support to the Sales Operations Team and Field Sales organization to help maximize market share and profitability.
Assist with maintaining and reviewing eQuote offerings, including addressing Engineering Change orders affecting eQuote products and options.
Enter tool, pre-shipment, and backorder sales orders in the GLOVIA system; track and report backorders.
Support eQuote specials, bills of material inquiries, specification responses, deal approvals, customer information inquiries, and other sales-process assignments.
Review and publish the System Backorder report and maintain related documentation and formal records.
Act as a liaison between sales incumbents or teams and other company departments and functions.
Support the use of Sales Operations tools and help keep sales training materials current, including materials for the Sales SharePoint Site, eQuote, SRP, CRM and CPQ, and GLOVIA.
Follow up on assigned requests involving eQuote, the Sales SharePoint Site, call plans, closing plans, SRP, and deal reviews.
Assist Finance and auditors with questions about tool sales and tool-shortage backup.
Maintain valid non-material costs in eQuote, including integration, installation, warranty, training, and packaging costs.
Input and maintain material items in quoting systems, ensuring descriptions and pricing align with Product Marketing objectives, are consistent with GSS, and are common across product platforms.
Compile ISO-specified documentation folders for tool sales to support Axcelis’ Revenue Recognition Policy and compliance with ISO business standards.
Ensure all documents are contained in the Shared Quote File for each customer deal.
Enter system orders for pre-shipments, shipments, and backorders in GLOVIA to generate inventory requirements, shipping paperwork, and material invoices.
Ensure customer purchase orders are distributed to affected groups for review.
Test application, database, and system updates or ECO revisions; verify that processes and reports are accurate, including Customer Quote, Budgetary Quote, Machine Configuration, Specials, and Margin reports.
Identify problems or errors in system or report logic, functionality, or calculations and initiate corrective action; work with teams to move successful tests into production.
Provide a quality interface and expertise between Field Sales, Sales Operations, and internal and external customers.
Maintain confidentiality of information being processed, stored, exported, or reported.
Anticipate customer reactions and work with sales teams to develop communication strategies for new, changed, or discontinued Axcelis products.
Equip sales teams to compete, including designing and delivering training programs and selling tools.
Develop, grow, and maintain relationships with assigned accounts at all levels.
Assist personnel in other departments as a resource.