ENG Operations Technology Support Specialist

Consolidated Nuclear Security•Oak Ridge, TN

2d•Onsite

About The Position

The ENG Operations Technology Support Specialist continuously assesses, remediates, and maintains the Operational Technology infrastructure supporting production-equipment distributed control systems. The role is responsible for detecting and assessing vulnerabilities and recommending remediation. It serves as a subject matter expert in OT implementation, troubleshooting, backup management, and disaster recovery. The position is based in Oak Ridge, Tennessee, and is posted across career levels from Senior Associate to Senior Specialist. It involves maintaining system health and availability, adapting production-equipment network infrastructure to site needs, configuring firewalls, maintaining backups and documentation, and coordinating system improvements or remediation with other organizations. The role also requires maintaining qualifications and training in accordance with site policies and DOE O 426.2, and attending required safety meetings and training. The role requires the ability to obtain and maintain a Department of Energy Q clearance. It may involve entry into Material Access Areas and participation in the Human Reliability Program, including a DOE counterintelligence evaluation that may include a polygraph examination. Candidates accepting an offer must pass a pre-placement physical, drug screening, and background investigation. U.S. citizenship is required for security-clearance applicants. Employees may be subject to random drug testing.

Requirements

Bachelor's degree and at least 2 years of relevant experience, or master's degree and at least 1 year of relevant experience.
Ten or more years of relevant education, training, and/or progressive experience may be considered to satisfy the education and experience requirements.
Ability to obtain and maintain a Department of Energy Q clearance.
U.S. citizenship is required for security-clearance applicants.
Successful candidates must pass a pre-placement physical, drug screening, and background investigation.

Nice To Haves

Bachelor's or master's degree in Computer Information Systems or a related technical field.
Strong communication skills and ability to work with customers and technical personnel across departments.
In-depth understanding of information/operational technology systems in a distributed computing environment.
Strong understanding of Microsoft Windows Server and Desktop operating systems.
Strong understanding of Rockwell FactoryTalk network management tools.
Strong understanding of networking equipment and technology.
Strong understanding of virtualization using the VMware software suite.
Understanding of SQL Server systems.
Experience using Veritas Backup Exec Agent.
Experience implementing Active Directory.
Experience using Symantec Endpoint Protection.
Experience deploying and troubleshooting applications across a distributed network.
Typical engineering/science experience ranging from 3 to 7 years.

Responsibilities

Supervise system status and health.
Maintain the system while ensuring downstream systems and processes remain operational.
Serve as the point of contact for system troubleshooting, repair, and outage execution.
Revise network infrastructure design for production equipment as site needs evolve.
Maintain system backup capabilities.
Recommend and carry out vulnerability remediation according to priority.
Lead recovery from adverse conditions.
Organize and maintain licensing documentation.
Configure network firewalls on production equipment in accordance with site requirements.
Maintain user documentation and operational procedures.
Interface with other organizations to update, improve, or remediate the system.
Maintain qualifications and training status in accordance with site policies and DOE O 426.2.
Attend required safety meetings and training.
Perform other duties as assigned.