Enforcement Supervisor

City of Seattle•Seattle, WA

1d•Hybrid

About The Position

The City of Seattle’s Office of Labor Standards (OLS) works to improve workers’ lives through community and business engagement and the development and implementation of policies and laws supporting fair, equitable workplaces. The Enforcement Supervisor leads a team responsible for enforcing labor laws and promoting workplace equity throughout Seattle. The role supervises investigators, senior investigators, and paralegals; supports high-quality and timely case completion; and partners with the Enforcement Director to strengthen enforcement policies, practices, procedures, and compliance with labor standards. The position also coordinates with internal and external partners to support effective enforcement and greater compliance across Seattle. This is a full-time, civil service, overtime-eligible position classified in the City payroll system as Civil Rights Analyst, Supervising. It is governed by the collective bargaining agreement between the City and PROTEC17. The role reports to the Enforcement Director and offers a hybrid schedule arranged by agreement between the employee and manager. The position may require work at night, in the evening, on weekends or holidays, and attendance at meetings outside the office. The full pay range is $59.61–$69.23 per hour; new employees begin at Step 1, currently $59.61 per hour.

Requirements

Bachelor’s degree in Public Administration, Political Science, Social Science, Human Relations, or a closely related field, or an equivalent combination of education, training, and/or experience evaluated individually.
Two years of professional experience in enforcement or compliance investigation.
Two years of supervisory or lead experience; experience may be concurrent with the enforcement or compliance investigation experience.
Valid Washington State Driver’s License or evidence of equivalent mobility.
Knowledge of labor laws, legal analysis, and policy drafting.
Familiarity with race and social justice principles and ability to integrate them into professional practice.
Strong organizational skills, attention to detail, and adaptability in managing deliverables and shifting priorities.
Strong listening and communication abilities, openness to diverse viewpoints, problem-solving skills, and capacity for decisive action.
Experience supporting staff development and fostering a positive team dynamic.
Ability and willingness to engage effectively with diverse communities, businesses, and advocacy groups.
Ability to collaborate, build respectful relationships, and manage multiple projects in a fast-paced setting.

Nice To Haves

Prior workplace investigation experience, particularly in wage-and-hour or EEOC discrimination cases.
Familiarity with employment litigation or regulatory agencies.
Understanding of complex labor standards and legal processes.
Ability to identify inefficiencies and develop processes or systems for high-volume requests.
Proficiency in Microsoft Office, especially Excel for data-driven tasks.
Willingness to learn and adapt to databases such as Dynamics and platforms such as SharePoint.
Bilingual abilities in Cantonese, Mandarin, or Spanish.

Responsibilities

Supervise, mentor, and support investigators, senior investigators, and paralegals.
Assign and direct work to ensure high-quality, timely case completion.
Provide staff training, mentorship, performance management, and professional growth opportunities.
Partner with the Enforcement Director to develop, refine, recommend, and implement policies, practices, and procedures that strengthen enforcement and advance compliance with labor standards laws.
Guide the team in executing work plans and achieving organizational goals.
Coordinate with internal and external partners to share information, resources, and labor standards updates.
Promote effective labor law enforcement and greater compliance across Seattle.
Navigate complex investigations, lead negotiations, and manage multiple projects in a fast-paced setting.
Translate strategic labor standards enforcement and compliance goals into actionable day-to-day work.
Foster staff development and a positive team dynamic, and provide supportive leadership in complex or uncertain circumstances.
Engage effectively with Seattle’s diverse communities, businesses, and advocacy groups.
Identify process inefficiencies and develop processes or systems for managing high-volume requests and available resources.