ATL Enforcement Supervisor
About The Position
The Vehicle for Hire Supervisor supervises and participates in field enforcement of City of Atlanta ordinances relating to vehicle-for-hire operations. This team-lead or foreman-level position oversees a formally designated team of skilled employees and performs duties including staff supervision and training, review of reports and citations, vehicle inspections, complaint investigations, evidence preparation, hearing testimony, and record maintenance. The position receives very general direction focused on end results, typically in a collaborative setting. It makes decisions on technical issues, diagnoses, and procedures in collaboration with other supervisors or managers. The supervisor directs work assignments and shift schedules, evaluates staff, addresses employee concerns, and ensures compliance with applicable City and state codes, laws, ordinances, and regulations. The role also prepares evidence and administrative hearing cases, maintains supplies and records, communicates with the public and other stakeholders, and supports policy development through impact analysis.
Requirements
- High school diploma or GED.
- At least 2 years of experience as a Vehicle for Hire Inspector and/or increasingly responsible experience dealing with the public, performing inspections, or related experience.
- Valid Georgia driver's license.
- Knowledge of supervision, training, and performance evaluation principles.
- Knowledge of business correspondence and technical report preparation.
- Knowledge of City and police department operations, vehicle-for-hire inspection criteria, local ordinances, and relevant law-enforcement practices, policies, and procedures.
- Ability to supervise, organize, and review the work of staff involved in code enforcement; select, train, and evaluate staff.
- Ability to communicate exceptionally well verbally and in writing, prepare properly formatted reports, analyze complex work processes, build relationships, and mitigate conflict.
- Ability to operate job-related machines and office equipment, read professional and administrative documentation, perform under minimal stress during emergencies, and implement long-term departmental goals.
- Appropriate professional licensure or certifications are expected for the position.
Nice To Haves
- Associate degree or two-year equivalent degree in law enforcement or public administration; equivalent professional experience may be considered as a substitution for the degree on an exception basis.
- 3–5 years of experience as a Vehicle for Hire Inspector.
Responsibilities
- Supervise, direct, and evaluate assigned staff, including addressing concerns, directing work, counseling, disciplining, and completing performance appraisals.
- Direct and administer subordinate personnel's vehicle-for-hire inspection and ordinance-enforcement work within the Police department.
- Review and approve employee leave, sick days, and vacation requests.
- Enforce City and state codes, ordinances, laws, and regulations to ensure safe vehicle-for-hire operations.
- Organize, prioritize, and distribute work and shift assignments to meet department goals and objectives.
- Prepare administrative hearing cases, ensure they meet evidentiary standards, organize evidence, and testify at hearings.
- Inventory supplies and equipment, and order and maintain sufficient quantities for daily operations.
- Review and/or approve reports, forms, requests, files, and records, including citations, offense reports, complaint forms, training, payroll, and personnel documents.
- Notify subordinates of work and hearing schedules.
- Present impact analysis to superiors during policy-development meetings.
- Respond to questions, complaints, and information requests from vehicle-for-hire operators, customers, companies, the public, employees, and superiors.
- Communicate effectively over law enforcement and police radio channels, initiating and responding to radio communications.
- Answer and return telephone calls, provide information and guidance, relay messages, and direct calls to appropriate personnel.
- Maintain and update records and documentation.
- Conduct inspections and check vehicle-for-hire permits, licenses, and inspection stickers; investigate customer complaints and prepare evidence.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
