ENFORCEMENT OFFICER CAA

Dauphin County • Harrisburg, PA

4d

About The Position

Dauphin County Domestic Relations is hiring a full-time, day-shift Enforcement Officer. The employee ensures compliance with support orders by monitoring enforcement activity and the collection of support payments. The role includes using the statewide computerized child support database; locating absent parents; interpreting and evaluating payments, reports, case data, and client information; conducting non-compliance conferences; initiating administrative actions; preparing and presenting cases for court; and interviewing clients and communicating with others to obtain verifiable case information. The employee helps ensure adherence to standards and schedules prescribed by federal, state, and county authorities.

Requirements

• High school diploma or successful completion of an equivalency exam.
• Valid Pennsylvania driver's license.
• Previous experience in a professional office environment.
• Adequate computer skills.
• Ability to operate general office machines.

Responsibilities

• Monitor enforcement of support orders and collection of support payments.
• Use the statewide computerized child support database.
• Locate absent parents.
• Interpret, analyze, and evaluate payments, reports, case data, and client information.
• Conduct non-compliance conferences.
• Initiate administrative actions.
• Prepare and present cases for court.
• Interview clients and communicate with others to acquire verifiable case information.
• Ensure adherence to standards and schedules prescribed by federal, state, and county authorities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED