Enforcement Officer Caa

Dauphin County•Harrisburg, PA

About The Position

Dauphin County Domestic Relations is hiring a full-time, day-shift Enforcement Officer. The employee ensures compliance with support orders by monitoring enforcement and collecting support payments. The role includes using the statewide computerized child support database, locating absent parents, and interpreting, analyzing, and evaluating payments, reports, case data, and client information. The officer conducts non-compliance conferences, initiates administrative actions, prepares and presents cases for court, and interviews clients and communicates with others to obtain verifiable case information. The employee ensures adherence to standards and schedules prescribed by Federal, State, and County authorities.

Requirements

  • High school diploma or successful completion of an equivalency exam.
  • Valid Pennsylvania driver's license.
  • Previous experience in a professional office environment.
  • Adequate computer skills.
  • Ability to operate general office machines.

Responsibilities

  • Monitor enforcement of support orders and collection of support payments.
  • Use the statewide computerized child support database.
  • Locate absent parents.
  • Interpret, analyze, and evaluate payments, reports, case data, and client information.
  • Conduct non-compliance conferences.
  • Initiate administrative actions.
  • Prepare and present cases for court.
  • Interview clients and communicate with others to acquire verifiable case information.
  • Ensure adherence to standards and schedules prescribed by Federal, State, and County authorities.
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