Energy Support Coordinator - New Century FS - Ames, IA

GROWMARK, Inc.•Ames, IA

4d•Onsite

About The Position

New Century FS is seeking an Energy Support Coordinator to provide administrative support for Energy Department accounting functions and help ensure information is timely and accurate. The role works closely with Energy Salesmen and supports department managers and salespeople with Energy activities. The coordinator processes customer bookings and sales transactions; prepares invoices for propane and fuel deliveries and service work; supports ordering, pricing, and billing; maintains department records and database information; and applies customer payments. The role also provides customer service, performs general office duties, and assists with Energy projects. Work is conducted mainly in a typical office environment, with slight exposure to warehousing or storage facilities and occasional noise in open areas. Extended hours may be required to meet seasonal demands.

Requirements

Normally requires an Associate’s degree or equivalent.
Requires 1–3 years or more of clerical-related work experience.
Demonstrate professional communication skills, customer service ability, and the ability to multitask.
Proficiency in Microsoft Office, including Excel, Outlook, Teams, and Word.
Demonstrate business knowledge, collaboration, communication, customer focus, decision-making, and skill-development abilities.
Have and maintain a valid driver’s license and a satisfactory driving record.
Be able and willing to participate in required training, including training on GROWMARK policies and procedures and position-related requirements.
May be required to work extended hours beyond normal hours to meet seasonal demands.

Responsibilities

Work with Energy Salesmen to enter customer bookings and sales transactions and record tank rentals and leak checks.
Prepare accurate, timely invoices for propane and fuel deliveries and service work.
Assist with ordering, pricing, and billing in E-supply, Agvance, and Esys for the Energy Department.
Prepare documentation and maintain records in the Tank Spotter database.
Update and maintain accurate information, pricing, and reporting in the Esys database and Agvance accounting system.
Learn and use accounting software and adapt to changes that improve operational efficiency.
Apply customer payments to accounts accurately and promptly.
Provide customer service to walk-in and telephone customers.
Perform general office duties, including opening, sorting, and distributing mail and operating photocopiers, scanners, and computer systems.
Comply with administrative policies and procedures, safety rules, and governmental regulations.
Ensure office cleanliness.
Assist with detail-oriented Energy projects as needed.
Support managers and salespeople with Energy activities.
Use organization, time-management, and problem-solving skills to work efficiently and effectively.
Follow GROWMARK’s Code of Conduct and Corporate Compliance Program, and applicable Environmental Health and Safety, OSHA, and DOT policies and procedures.
Perform other duties as assigned.