Energy Assistance Worker - Montgomery County Assistance Office

Commonwealth of Pennsylvania • Montgomery County, PA

7d • Hybrid

About The Position

This role gives you the chance to guide individuals through important energy assistance programs at the Montgomery County Assistance Office. Your work supports households in meeting essential heating needs during challenging times. Apply today to join a team where your commitment directly strengthens your community.

Requirements

• Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.
• Must meet the PA residency requirement.
• Must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• Must pass a background investigation.

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Montgomery County.

Responsibilities

• Conduct interviews, complete forms, and validate information to determine eligibility
• Examine mail-in applications, verify supporting paperwork, and prepare case records
• Use computer systems to collect information and complete required forms and narratives
• Reach out to vendors, employers, or other individuals to confirm application details
• Review current files and assess complaints or duplicate submissions for accuracy
• Prepare for hearings, attend appeal meetings, and participate in conferences with supervisors

Benefits

• Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $21.22 (before taxes).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed