Energy Assistance Worker - Berks County Assistance Office

Commonwealth of Pennsylvania • Berks County, PA

11d • Hybrid

About The Position

This position provides energy assistance to households by processing applications and determining eligibility for Low-Income Home Energy Assistance Program (LIHEAP) benefits. As an Energy Assistance Worker, you will help clients access vital heating resources. This position allows you to make a positive impact by assisting applicants and ensuring accurate processing. Your efforts will help people maintain stable living conditions during critical times of the year. Be part of a program that makes a real difference in your community—apply today!

Requirements

• Two years of experience in general office work which included interviewing the public; or Any equivalent combination of experience and training.
• Must meet the PA residency requirement.
• Must be able to perform essential job functions.
• Conditional offer of employment will require submission of criminal history reports.
• Must pass a background investigation.

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Berks County.

Responsibilities

• Conduct interviews to gather information needed to determine eligibility for energy assistance
• Complete forms, verify data, and review mail-in applications for accuracy and completeness
• Use computer systems to collect required information
• Copy and return original applicant documents while maintaining accurate case records
• Contact employers, vendors, and other parties to confirm applicant details
• Evaluate files and information to identify underpayments or overpayments and prepare for hearings

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed