Endpoint & Device Systems Engineer (REMOTE)

Koniag Government Services, LLC•Washington, DC

7d•$120,000 - $153,000•Remote

About The Position

Kadiak LLC, a Koniag Government Services company, is seeking an experienced Endpoint & Device Systems Engineer to support Kadiak and the Indian Health Service (IHS) Electronic Health Record (EHR) Health IT Modernization Program as a member of the Program Management Office (PMO) Support Engineering team. This remote position requires the ability to obtain a Public Trust. The engineer provides hands-on technical support for engineering, configuration, integration, testing, and operational readiness of end-user devices, shared clinical workstations, peripherals, and related endpoint technologies in the IHS EHR modernization environment. The role calls for systems administration experience and practical knowledge of enterprise endpoint configuration, device connectivity, troubleshooting, technical documentation, and testing in a complex enterprise environment.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Information Systems, Systems Engineering, Cybersecurity, Health Informatics, or a related technical discipline; equivalent education and relevant professional experience may be considered.
Minimum of 4–7 years of relevant experience in systems administration, endpoint engineering, device management, infrastructure support, or a related technical role.
Demonstrated experience configuring and troubleshooting enterprise endpoints or managed devices.
Experience supporting enterprise technology deployments, testing, or operational-readiness activities.
Experience developing technical documentation, SOPs, configuration guides, or test procedures.
Strong knowledge of Windows endpoint administration and enterprise systems management.
Experience with endpoint configuration, imaging, provisioning, and troubleshooting.
Working understanding of enterprise networking concepts, including TCP/IP, VLANs, DNS, DHCP, firewalls, and network segmentation.
Ability to independently troubleshoot technical issues across endpoint, infrastructure, and application layers.
Experience developing and executing technical test procedures.
Strong technical documentation and communication skills.
Ability to work independently and collaboratively in a cross-functional engineering environment.
Proficiency with Microsoft Office, Teams, and SharePoint.
Ability to obtain a Public Trust clearance.

Nice To Haves

Experience supporting federal government, healthcare IT, or EHR modernization programs.
Experience with Oracle Health/Cerner environments.
Familiarity with endpoint-management platforms and enterprise authentication technologies.
Experience supporting clinical, biomedical, or other specialized endpoint technologies.
Familiarity with ServiceNow, configuration management, and change-control processes.
Relevant Microsoft, CompTIA, infrastructure, endpoint, or cybersecurity certifications.

Responsibilities

Configure, administer, maintain, and troubleshoot enterprise endpoint and device technologies supporting the IHS Health IT modernization environment.
Support device imaging, provisioning, configuration, registration, application access, and lifecycle-management activities.
Develop and maintain standardized device configuration baselines and technical documentation.
Validate endpoint configurations against approved technical requirements, architecture, and enterprise standards.
Coordinate device connectivity requirements, including VLANs, IP addressing, DNS, network registration, firewall dependencies, and network segmentation.
Troubleshoot device, connectivity, application-access, and configuration issues using logs, configuration data, and test evidence.
Support implementation and validation of shared-device and enterprise authentication dependencies as required.
Develop, review, and execute device and endpoint test procedures.
Support integrated testing involving endpoints, infrastructure, applications, interfaces, and related technical services.
Review technical and vendor-provided test evidence and identify gaps, deficiencies, and unresolved issues.
Support device staging, deployment preparation, technical readiness assessments, and operational acceptance activities.
Develop and maintain runbooks, Standard Operating Procedures (SOPs), configuration guides, troubleshooting guides, test procedures, and technical diagrams.
Support configuration-management and change-control activities for endpoint and device-related changes.
Identify technical risks, dependencies, and implementation issues and communicate recommended actions to Engineering leadership.
Coordinate with IHS technical teams, Engineering workstreams, Deployment, cybersecurity, application teams, and technology vendors as required.