Endoscopy Clinical Specialist

Medtronic•Philadelphia, PA

10d•$95,000•Remote

About The Position

The Endoscopy Clinical Specialist (CS) is the clinical product expert for Medtronic Endoscopy Solutions. The role implements and trains customers and prospective customers on the clinical indications and applications of the Bravo pH Monitoring System, ManoScan Manometry and pH-Impedance systems, the SmartPill System, and other products developed, sold, or promoted by Medtronic Endoscopy Solutions. The specialist builds customer knowledge and proficiency across the full product portfolio through demonstrations, installations, education, in-servicing, and ongoing post-sale support. This remote position is based in the Philadelphia metro area and covers a multistate region. The employee must reside within 50 miles of the greater Philadelphia area and travel to accounts throughout the territory, including frequent overnight travel. Travel is described as 50–75%, with another statement specifying overnight travel to client facilities by car or aircraft 75% of the time. A valid driver's license is required.

Requirements

High school diploma or equivalent and at least 6 years of sales or clinical-related experience in medical devices, med tech, healthcare, or life sciences; or an associate degree and at least 4 years of such experience; or a bachelor's degree and at least 2 years of such experience.
Must live within 50 miles of the greater Philadelphia, Pennsylvania area.
Valid driver's license.
For baccalaureate degrees earned outside the United States, a degree meeting the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Prior adult education and training experience, preferably in a gastroenterology-related field.
Ability to explain highly technical information to a diverse audience.
Demonstrated success working in a team setting and matrix-managed environment.
Excellent interpersonal, written, and verbal communication skills with individuals at all levels of business.
Strong organization and time-management skills.
Ability to troubleshoot basic technical issues with the Medtronic GI Solutions product suite.

Responsibilities

Demonstrate understanding of the clinical applications of all products and apply product and clinical knowledge to troubleshoot and solve problems.
Manage regional accounts to increase utilization of reflux and manometry products.
Support regional sales strategy and work with the regional sales team to achieve business plans and increase product utilization.
Support sales lead generation and pre-sale clinical evaluations and demonstrations of reflux and manometry products, demonstrating their clinical value.
Work with inside sales to raise awareness of and sell service contracts and plans to new and existing customers.
Conduct or support local, regional, and national educational courses for physicians, nurses, and medical personnel.
Provide support to key decision-makers and clinicians throughout the assigned region.
Conduct educational courses for physicians, GI fellows, and nurses through the PACE department and provide feedback to improve course content.
Share best practices and insights with other Clinical Specialists to improve team effectiveness and efficiency.
Communicate customer feedback, field product performance, and competitive intelligence to Marketing and Sales as appropriate.
Support Commercial Excellence by participating in or conducting product training for existing sales staff and newly hired Account Managers.
Support and train newly hired Clinical Specialist team members.
Update account installation, in-service, and training records in Salesforce (SFDC) in accordance with corporate guidelines and standard operating procedures.
Collaborate with Sales, Sales Training, Marketing, PACE, Technical Support, and Customer Service.
Perform other duties assigned by the Director to support the team.
Travel overnight to client facilities by automobile or aircraft as required.
Demonstrate products to physicians and nurses, perform product installations, and continually develop product and clinical knowledge to support effective use across healthcare providers.

Benefits

Competitive salary and flexible benefits package.
Sales Incentive Plan with incentive compensation opportunity based on achieving or exceeding goals.
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Global well-being program (Simple Steps).
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan for Vice Presidents and above, or subject to IRS earning minimums.