Endoscopy Assistant

MNGI•Plymouth, MN

13d•Onsite

About The Position

The Endoscopy Assistant performs various duties to support patient care and operational efficiency within the Plymouth Endoscopy Center. This part-time role (36 hours/week, 4 days a week, 9-hour shifts) involves front desk responsibilities, assisting patients with admissions, recovery, and daily living activities, and supporting physicians during endoscopic procedures. The position requires a high school diploma or equivalent, CPR certification, and BLS certification. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to anticipate the needs of patients, staff, and physicians in a clinical environment.

Requirements

High school diploma or equivalent required.
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Customer Service knowledge.
Public Safety knowledge.
Infection Prevention knowledge.
Problem solver skill.
Detail oriented skill.
Use active listening skills.
Self-starter and ability to see work that is needed to be done.
Handle multiple tasks at once, with the ability to prioritize tasks.
Work effectively as part of a team.
Communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff and physicians.
Ability to lift and transport up to 50 pounds on occasion.
Ability to reach to hang scopes and stock supplies.
Must be able to stand for long periods of time.
Must be able to move quickly on their feet.
Must be able to tolerate personal protective equipment including; gowns, gloves, face masks and eye protection.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors.
Check in all appointments that occur at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Assist patients and visitors with questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, as well as supporting mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of the restrooms and exam rooms according to Endoscopy and Infection Control Policies to ensure a safe, sanitary environment.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.