Endoscopy Assistant

MNGI•Minneapolis, MN

14h•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in ensuring the smooth operation of the Northeast Minneapolis Endoscopy Center. This part-time position involves a variety of responsibilities, from front desk duties to direct patient care and assisting physicians during procedures. The ideal candidate will be customer-service oriented, detail-oriented, and able to anticipate the needs of patients, staff, and physicians. This role requires a high school diploma or equivalent, CPR certification, and BLS certification. Reasonable accommodations will be made for individuals with disabilities to perform the essential functions of the job.

Requirements

High school diploma or equivalent required.
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Customer Service knowledge.
Public Safety knowledge.
Infection Prevention knowledge.
Problem solver skill.
Detail oriented skill.
Use active listening skills.
Self-starter and ability to see work that is needed to be done.
Ability to anticipate the needs of patients, staff and physicians.
Ability to handle multiple tasks at once, with the ability to prioritize tasks.
Ability to work effectively as part of a team.
Ability to communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff and physicians.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors.
Check in all appointments that occur at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Assist patients and visitors with questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, as well as supporting mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of the restrooms and exam rooms according to Endoscopy and Infection Control Policies to ensure a safe, sanitary environment.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.