Endoscopy Assistant

MNGI•Bloomington, MN

6d•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in ensuring the smooth operation of the Endoscopy Center. This part-time position involves a variety of responsibilities, from front desk duties to direct patient care and assisting physicians during procedures. The ideal candidate will be detail-oriented, possess strong customer service skills, and be able to anticipate the needs of patients, staff, and physicians. This role requires a commitment to maintaining a safe, sanitary, and confidential environment for all patients.

Requirements

High school diploma or equivalent required.
CPR certification is required or willingness to obtain within 3 months of start date.
BLS Certification required or ability to gain certification through MNGI within 3 months of start date.
Knowledge of Customer Service, Public Safety, and Infection Prevention.
Skills in problem-solving, attention to detail, and active listening.
Ability to be a self-starter and see work that needs to be done.
Ability to anticipate the needs of patients, staff, and physicians.
Ability to handle multiple tasks at once, with the ability to prioritize tasks.
Ability to work effectively as part of a team.
Ability to communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff, and physicians.
Ability to lift and transport up to 50 pounds on occasion.
Ability to reach to hang scopes and stock supplies.
Ability to stand for long periods of time and move quickly on their feet.
Ability to tolerate personal protective equipment including gowns, gloves, face masks, and eye protection.
Specific vision abilities required include close vision and the ability to adjust focus.
Ability to work in a clinical environment and may be exposed to hazardous chemicals or conditions including exposure to blood or other body fluids.
Ability to be alert to conditions that may impact the safety of patients, employees, and visitors.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors at the front desk and check in appointments.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Answer patient and visitor questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients for admitting/recovery/circulating.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, and support mobility needs such as ambulation and transfers.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of restrooms and exam rooms according to Endoscopy and Infection Control Policies.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and reporting low or expired items.
Assist physicians during endoscopic procedures by anticipating needs and promptly providing instruments and tools.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients during procedures.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.