Endoscopy Assistant

MNGI•Vadnais Heights, MN

2d•$22 - $25•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in supporting physicians during endoscopic procedures and ensuring a smooth patient experience from admission through discharge. This position involves front desk duties, assisting patients with forms and inquiries, maintaining a clean lobby, and providing direct patient care in admitting, recovery, and procedure rooms. The assistant is responsible for safeguarding patient privacy, assisting with daily living activities, monitoring patient conditions, preparing procedure rooms, and documenting care accurately. The role requires a high school diploma or equivalent, CPR certification, and BLS certification. The ideal candidate is a self-starter, detail-oriented, and an effective communicator who can anticipate the needs of patients, staff, and physicians.

Requirements

High school diploma or equivalent required
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Customer Service knowledge
Public Safety knowledge
Infection Prevention knowledge
Problem solver skill
Detail oriented skill
Use active listening skills
Self-starter and ability to see work that is needed to be done
Anticipate the needs of patients, staff and physicians
Handle multiple tasks at once, with the ability to prioritize tasks
Work effectively as part of a team
Communicate effectively verbally and in writing
Proven success in anticipating the needs of patients, staff and physicians.

Nice To Haves

additional healthcare education preferred

Responsibilities

Greet patients and visitors
Check in all appointments that occur at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Assist patients and visitors with questions and concerns
Maintain a clean and presentable lobby area.
Greet and room patients.
Safeguard patient privacy and confidentiality
Assist patients with activities of daily living (ADLs), including dressing and toileting, as well as supporting mobility needs such as ambulation and transfers between stretchers, chairs, wheelchairs, and vehicles.
Provide emotional support and companionship to patients and visitors
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of the restrooms and exam rooms according to Endoscopy and Infection Control Policies to ensure a safe, sanitary environment.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.