Endoscopy Assistant

MNGI•Plymouth, MN

10h•Onsite

About The Position

The Endoscopy Assistant plays a crucial role in patient care at the Plymouth Endoscopy Center. This part-time position (27 hours/week, 3 days a week, 9-hour shifts) involves a variety of responsibilities, from front desk duties to assisting with patient admissions, recovery, and direct support during endoscopic procedures. The role requires a high school diploma or equivalent, CPR certification, and BLS certification. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to anticipate the needs of patients, staff, and physicians in a clinical environment. This position offers a starting salary range of $21.50 - $24.72/hour, with benefits including medical, dental, and vision insurance, 401(K) with company match, profit sharing, generous PTO, holiday pay, short and long-term disability, and a discretionary bonus based on performance goals.

Requirements

High school diploma or equivalent required.
CPR certification is required or willing to obtain within 3 months of start date.
BLS Certification required.
Ability to gain certification will be provided through MNGI, must be completed within 3 months of start date.
Knowledge of Customer Service.
Knowledge of Public Safety.
Knowledge of Infection Prevention.
Problem solver.
Detail oriented.
Use active listening skills.
Self-starter and ability to see work that is needed to be done.
Anticipate the needs of patients, staff and physicians.
Handle multiple tasks at once, with the ability to prioritize tasks.
Work effectively as part of a team.
Communicate effectively verbally and in writing.
Proven success in anticipating the needs of patients, staff and physicians.
Regular attendance is required.
Ability to lift and transport up to 50 pounds on occasion.
Ability to reach to hang scopes and stock supplies.
Must be able to stand for long periods of time and move quickly on their feet.
Must be able to tolerate personal protective equipment including; gowns, gloves, face masks and eye protection.
Specific vision abilities required by this job include close vision and the ability to adjust focus.

Nice To Haves

Additional healthcare education preferred.

Responsibilities

Greet patients and visitors at the front desk.
Check in all appointments occurring at the endoscopy center.
Assist patients with completing necessary forms while maintaining patient confidentiality in accordance with HIPAA and practice regulations.
Assist patients and visitors with questions and concerns.
Maintain a clean and presentable lobby area.
Greet and room patients for admissions/recovery.
Safeguard patient privacy and confidentiality.
Assist patients with activities of daily living (ADLs), including dressing and toileting, and support mobility needs such as ambulation and transfers.
Provide emotional support and companionship to patients and visitors.
Observe and report changes in patients’ condition to nursing staff.
Document care provided accurately and promptly.
Assist patients during the discharge process.
Clean and prepare patient areas, including disinfecting stretchers, remaking beds, and turning over rooms, while maintaining cleanliness of restrooms and exam rooms according to Endoscopy and Infection Control Policies.
Monitor, organize, and restock medical and personal care supplies in patient rooms, nursing stations, supply carts, and storage areas, ensuring inventory levels are adequate and up-to-date, and reporting low or expired items to the appropriate staff.
Assist physicians during endoscopic procedures.
Anticipate physician needs and provide instruments and tools promptly.
Prepare procedure rooms with necessary equipment and supplies.
Escort patients to and from the procedure room.
Provide basic comfort and reassurance to patients.
Accurately document procedural details and cleaning records.
Utilize proper regulatory, facility, and infection control standards and techniques.