About The Position

The client is seeking an end-to-end testing manager capable of governing the complete testing strategy for a transformation program, not a test case executor or a single-tool specialist. This is a leadership role: defining and governing the strategy, planning validation phases, coordinating dependencies between teams and suppliers, and producing progress and risk indicators for management. The recurring keywords (complete strategy, govern, coordinate, end-to-end, multi-system, multiple phases) indicate an expectation of seniority and decision-making autonomy rather than a production-oriented approach. The Salesforce and FNA environment and cross-functional integrations place this role within a CRM and distribution ecosystem: the candidate must understand these challenges without being a developer of these platforms. The multi-team, multi-supplier environment places the ability to coordinate and influence business and IT stakeholders at the heart of the profile.

Requirements

  • 10+ years in Quality Assurance and Test Strategy
  • Experience as End-to-End Test Lead for a Complex Transformation Program
  • Multi-System Integrated Testing
  • Experience in financial services or insurance is an asset.

Nice To Haves

  • Experience in Salesforce Environments
  • Understanding of Data, Integration, and Test Environment Issues
  • Multi-Team Coordination and Influencing with Business and IT Stakeholders
  • Recommendation of Automation Opportunities Testing

Responsibilities

  • Define and govern the complete program testing strategy.
  • Plan validation activities across multiple delivery phases.
  • Coordinate dependencies between teams, vendors, and technology domains.
  • Define the requirements for test environments and data.
  • Implement a sustainable regression testing approach and recommend automation opportunities.
  • Prepare and coordinate acceptance testing and production deployments.
  • Produce progress and risk indicators for management.
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