Assistant Vice President, End-to-End (E2E) Program Manager

Berkshire Hathaway Specialty Insurance•Boston, MA

3h•$160,000 - $180,000•Onsite

About The Position

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced program leader to join our Global Operations team as Assistant Vice President, End-to-End (E2E) Program Manager, based in Boston. This is a new position reporting to the Vice President, End-to-End Program Manager. This role plays a critical part in delivering large, complex, cross-functional initiatives that support BHSI’s continued global growth. It provides direct exposure to senior leaders across the company and meaningful involvement in work that shapes how BHSI operates, scales, and delivers on its most important priorities. The AVP, E2E Program Manager partners directly with business leaders to execute their vision, translating strategic objectives into structured, executable programs and aligning all accountable teams to deliver against commitments and realize intended business outcomes. This role operates at the center of highly matrixed initiatives, working across underwriting, operations, finance, legal, compliance, technology, data, infrastructure, and external partners to ensure seamless coordination and delivery. Success in this role requires strong executive presence, cross-functional leadership, sound judgment, structured program discipline, and a continuous focus on business outcomes.

Requirements

10+ years of program management experience, culminating into experience leading large, complex, cross-functional programs in insurance or financial services.
Strong, hands-on project and program management expertise, with the ability to manage detailed execution while maintaining a clear view of overall outcomes.
Deep understanding of property & casualty insurance business functions, including underwriting, operations, policy administration, finance, compliance, and regulatory considerations.
Strong governance and stakeholder management experience, including steering committee facilitation and executive-level communication.
Experience driving business readiness and adoption, including process impacts, training, and transition to operations.
Ability to operate effectively with limited direct authority, using influence, structure, and clarity to drive outcomes.
Excellent judgment, problem-solving ability, and attention to detail, with a high level of accountability.

Nice To Haves

Experience in a global insurance organization or similarly complex, regulated environment.
Experience leading initiatives such as system implementations, business transformations, regulatory programs, or country/market expansions.
Familiarity working with external delivery partners and coordinating across onshore/offshore teams and working across time zones.
Program or project management certification (PMP, PgMP, PRINCE2, or similar).
Property and Casualty Insurance designations (CPCU, ARM, AU, or similar).

Responsibilities

Lead large, complex, cross-functional programs end-to-end, from initiation through rollout and stabilization, ensuring delivery against scope, timeline, business objectives, and successful transition to business-as-usual.
Define program scope, goals, success criteria, governance, and delivery approach; maintain structure and execution discipline throughout the program lifecycle.
Drive day-to-day program execution, including integrated planning, tracking, issue resolution, and coordination across multiple workstreams and stakeholders.
Align business and functional teams while maintaining clear ownership within each group; proactively manage dependencies to prevent delays and rework.
Partner closely with senior business and functional leaders; lead steering committees, provide clear status and risk visibility, and drive timely decisions and escalations.
Facilitate structured decision-making, ensure alignment across impacted teams, and enforce clarity of ownership and accountability.
Identify, surface, and mitigate risks and issues early; drive cross-team resolution of blockers impacting scope, timeline, or quality.
Drive organizational readiness and adoption across impacted teams, including business process impacts, UAT readiness, training coordination, rollout planning, defect management, and alignment of business and technology readiness for go-live.
Bring structure and visibility to complex programs, ensuring the broader organization understands, anticipates, and aligns around program objectives, impacts, dependencies, key decisions, and delivery timelines.