Enablement Program Manager

Kiteworks•San Mateo, CA

11h•$130,000 - $155,000

About The Position

The Enablement Program Manager owns company-wide enablement programs that help teams across Kiteworks work effectively. The role partners with Engineering, Product, Marketing, Customer Success, Support, Finance, People, and Operations, treating each function as a client with distinct needs. As a program owner and internal consultant, this person identifies skill gaps, readiness needs, and adoption challenges; designs and delivers learning or change programs; engages subject matter experts; and measures program effectiveness. The role builds repeatable programs that can scale as the company grows. The position owns new-hire onboarding, role-based learning paths, certifications, readiness checkpoints, company-wide change and launch enablement, and manager and leadership development in partnership with People and Partners. It also drives adoption of AI tools and AI-native work practices, manages the learning platform and content library, and oversees the enablement calendar and communications. The role tracks program metrics, reports results to leadership, gathers employee and manager feedback, and manages multiple concurrent projects across teams with different priorities and working styles. The stated annual base salary range is $130,000–$155,000. Base pay may vary based on factors including location, education, experience, and skills. The total rewards package may also include benefits, perks, equity, and bonuses. The role is open to individuals who already have U.S. work authorization; visa sponsorship is unavailable. Candidates must be able to meet applicable Kiteworks, customer, and/or government security screening requirements, including a background check upon hire or transfer and every two years thereafter.

Requirements

At least 4 years of experience in enablement, learning and development, organizational development, or a closely related role.
At least 2 years of hands-on program management experience, including running full program lifecycles.
A track record of building and delivering programs that changed behavior and results for more than one type of team or audience.
Experience with an LMS or learning platform and with day-to-day collaboration and business systems.
Practical experience using AI tools to automate work or improve learning programs.
Clear, direct written and verbal communication skills and ability to work with senior leaders and technical experts.
Strong organization and follow-through across competing priorities.
Ability to meet Kiteworks, customer, and/or government security screening requirements, including periodic Kiteworks background checks.
Existing U.S. work authorization; visa sponsorship is not available.

Nice To Haves

Experience supporting both technical and non-technical teams in the same organization.
Experience with change management or internal communications for company-wide rollouts.
Experience building assessment, coaching, or certification programs.
Experience in technology, security, compliance, or another regulated industry.
Experience in a high-growth company with a distributed team.

Responsibilities

Own company-wide onboarding for new hires across functions and locations.
Partner with company leaders to identify skill gaps, readiness needs, and adoption challenges and prioritize enablement programs.
Plan, launch, deliver, measure, and continuously improve enablement programs, including role-based learning paths, certifications, and readiness checkpoints.
Run enablement for company-wide product launches, policy and process changes, tool rollouts, and organizational changes.
Support manager and leadership development in partnership with People and Partners.
Drive adoption of AI tools and AI-native ways of working by developing practical role-relevant training.
Work with subject matter experts to turn their knowledge into clear, usable learning content.
Manage the learning platform and content library to keep materials current, accurate, and easy to find.
Own the enablement calendar and communications so employees know what is coming, why it matters, and how to participate.
Define and track metrics such as time to productivity, completion rates, adoption, and business impact; report results to leadership and adjust programs based on data.
Collect feedback from employees and managers and use it to determine what to build, change, or retire.
Keep multiple concurrent projects on schedule across teams with different priorities and working styles.

Benefits

Equity in the form of stock options.
Three Cigna healthcare plans (PPO, EPO, and HDHP); 90% coverage for PPO/EPO plans and a $0 premium HDHP.
HSA contribution of $1,200–$2,400.
Competitive vision and dental coverage.
FSA and Dependent Care FSA.
401(k) with 100% match up to $5,000 and immediate vesting.
Fully paid life and disability insurance.
Family leave of 6 weeks for birthing parents and 8 weeks for non-birthing parents.
$10,000 lifetime fertility benefit reimbursement.
One Medical membership and EAP counseling.
Unlimited PTO and 10 holidays.
10 work-from-anywhere days.
Catered lunches and in-office massage days.