EMR Indexer (3rd Shift)

FirstHealth of the Carolinas, Inc.•Pinehurst, NC

About The Position

EMR Indexers are primarily responsible for reviewing, correctly indexing, and uploading incoming hardcopy and/or faxed patient reports and information into patient charts. The role requires familiarity with preparing, scanning, and indexing documents accurately and productively. Indexers also assist physicians, staff, and customers in locating or obtaining information from the EMR. They work independently and help resolve issues related to document preparation, scanning, indexing, uploads, and MPI integrity.

Requirements

  • High school diploma required.
  • Computer experience required, including word processing, Windows, and data-entry functions.
  • Knowledge of medical record format and patient record content.
  • Ability to review medical records and verify patient identification.
  • Excellent written and oral communication skills, including English usage, punctuation, and grammar.
  • Ability to type accurately at 45 words per minute.
  • Ability to work under pressure with ongoing time constraints.
  • Strong verbal, written, detail-oriented, and computer communication skills.

Nice To Haves

  • Associate degree in Health Information Management or a related field of study; relevant experience may be considered in place of education when applicable.
  • At least two years of work experience preferred.
  • Experience in health information management or a similar setting, emphasizing data entry and data integrity.

Responsibilities

  • Review, prepare, scan, accurately index, and upload incoming hardcopy and faxed patient reports and information into patient charts.
  • Assist physicians, staff, and customers in locating or obtaining information from the EMR.
  • Help resolve issues involving document preparation, scanning, indexing, uploads, and MPI integrity.
  • Monitor and prioritize indexing folders, batches, and queues for unprocessed images.
  • Review electronic images within batches and compare them with hardcopy documents to verify image quality, order, and rotation before releasing them to charts.
  • Index images accurately to the appropriate encounter, section, or document, including required patient data and document details such as type, subtitle, and date.
  • Perform other duties as assigned, including assisting other sections and/or shifts.
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