EMPLOYMENT SUPPORT PROFESSIONAL
About The Position
The Employment Support Professional coaches and supports individuals at their jobs so they can learn work tasks, address barriers, develop work-related soft skills, and maintain employment. The role involves learning each individual’s job duties and helping them perform those duties correctly, efficiently, and on time. The professional collaborates with the individual, employers, supervisors, and the person’s plan writer, and completes service and billing documentation. The job coach reports to the Supported Employment Program Manager. This is listed as a relief position, while the description also says it may be full-time or part-time. The workweek is Monday through Friday, with hours and schedules varying according to company needs and workload. Local travel is required; travel arrangements are to be discussed with a manager or supervisor.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- Reliable transportation.
- Communication skills.
- Listening skills.
- Problem-solving skills.
- Patience and flexibility.
- Ability to travel locally.
- Ability to work Monday through Friday; hours and schedules may vary with company needs and workload.
Responsibilities
- Coach, mentor, and support individuals at their jobs; learn their tasks and responsibilities to train them to complete work correctly, efficiently, and on time.
- Help individuals adapt to new work environments, develop natural supports, communicate appropriately with supervisors and coworkers, and understand workplace rules and policies.
- Model appropriate work behaviors.
- Identify barriers and develop creative solutions to help individuals succeed at work.
- Work with individuals at job sites to help them overcome obstacles and maintain employment.
- Maintain regular contact with employers and collaborate with the individual and supervisor to address workplace issues and barriers.
- Keep the person’s plan writer, such as an Employment Specialist or Job Developer, informed about progress and concerns that may affect success at work.
- Conduct formal and informal assessments to understand each person’s learning style, challenges, and strengths.
- Complete service documentation promptly for each service provided, along with billing and other agency or supervisor-required forms.
- Complete documentation corrections promptly as needed.
- Review the person’s employment plan and work toward its identified goals.
- Protect individuals’ confidentiality.
- Complete at least 24 hours of Innovations training during the first year of employment and at least 6 hours annually afterward.
- Participate in required and recommended agency training.
- Represent Citizen Advocates (Career Visions) professionally with families, employers, organizations, and the community.
- Follow policies and regulations established by Citizen Advocates, Inc.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
