Employment Specialist (Veterans Services)
About The Position
The Employment Specialist provides education and consultation to businesses on job placement, training, supervision, and support for program participants. The role conducts employment-placement activities intended to advance veterans’ wages, self-sufficiency, self-esteem, and other meaningful outcomes identified by each participant. It supports veterans throughout Orange County, assessing employment readiness and helping participants build the skills and access the resources needed to pursue career goals. The position develops employer relationships, identifies job opportunities, coordinates placement and retention services, and monitors participant progress. It maintains accurate case notes and activity records, collaborates with community and employment-service providers, and supports career development at business sites. Driving on company business is required as needed.
Requirements
- Prior experience in direct job placement.
- Excellent interpersonal and communication skills.
- Effective grammar, English, and writing skills.
- Proficiency with a PC and Microsoft Office.
- Reliable transportation.
- A valid California driver’s license.
- Auto liability insurance acceptable to Goodwill’s insurance company.
Nice To Haves
- A bachelor’s degree in human services or a related field is preferred; equivalent combined work experience and education may be considered.
Responsibilities
- Maintain ongoing contact with veteran participants throughout Orange County and determine whether they are ready to seek full-time employment.
- Help Tierney Center Veterans Services participants develop the skills needed for employment readiness.
- Identify participant needs, including housing, healthcare, and substance-abuse issues, and provide support and referrals.
- Help participants access community resources such as transportation, advocacy, and affordable housing to support their career goals.
- Complete accurate and timely case notes as required by Cal JOBS and WARRIORSERVE.
- Maintain contact with employers and worksite supervisors to monitor participant progress and support job success.
- Maintain activity and results reports, including daily call reports and weekly work goals.
- Manage a caseload of participants ready for placement services, as recommended by the Veterans Services Manager.
- Meet job placement and retention targets set by the Veterans Services Manager.
- Engage participants at locations including community agencies, college campuses, local churches, and military installations, in partnership with those organizations.
- Make business-community contacts to identify job sources and maintain information about available jobs and their prerequisites.
- Evaluate participant referrals and develop effective plans for achieving employment goals.
- Help participants discover job leads, complete and submit applications, attend interviews, and follow up with employers to advocate for interviews and placement.
- Analyze labor-market trends and prospect for employment opportunities in the community.
- Facilitate career-planning meetings with participants and other professionals, reflecting participants’ interests, preferences, and choices.
- Coordinate placement services with One Stop Comprehensive and Satellite centers and network with other community employment providers.
- Maintain clear, standardized records of participants served, services provided, and placement activity results.
- Notify the Manager promptly of participant or employer problems so they can be resolved in a timely manner.
- Oversee career-development support at business sites to improve participants’ job skills, wages, and productivity.
- Drive on company business as required.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
