Employment Services Specialist Senior - #ARS00967

DHRM•Madison, VA

About The Position

The Employment Services Specialist Senior works in the Department for Aging and Rehabilitative Services’ Field Rehabilitation Services Division, supporting individuals with disabilities in making informed choices and pursuing meaningful employment. In compliance with federal, state, and agency policies and procedures, the position works closely with counselors and evaluators and partners with people who have physical, mental, or emotional disabilities. It provides case management support and helps deliver comprehensive vocational rehabilitation services that lead to employment and promote independent living. The role has daily contact with customers and access to personally identifiable and confidential information about agency consumers and/or staff. It interacts with employers to provide services such as information about rehabilitation technology and job accommodations, consultation, and referrals of qualified applicants for open positions. It also educates the public about the agency, markets agency services, handles referrals, and coordinates services and consultations with other providers, including Employment Service Organizations and educational organizations. Other duties and special projects may be assigned by the supervisor. The office covers Culpeper, Fauquier, Madison, Orange, and Rappahannock.

Requirements

Experience in human service delivery methods.
Considerable working knowledge of social, economic, medical, and psychological factors that affect individuals with disabilities.
Considerable working knowledge of interviewing, evaluation, and counseling techniques, and methods and tools for career counseling and exploration.
Working knowledge of ADA compliance requirements.
Working knowledge of Windows-based computer software or comparable word-processing programs.
Ability to establish and maintain effective working relationships with individuals from varying social and economic environments.
Ability to communicate effectively orally and in writing.
Ability to interpret and apply established policies and procedures in service delivery.
Ability to monitor employment opportunities through contacts with businesses and other community organizations.
Ability to organize and manage multiple, sometimes unrelated responsibilities in a timely manner; prioritize duties; and exercise good judgment in accordance with established policy and procedures.
Knowledge of interviewing and data-collection techniques.
Ability to facilitate group activities related to employment preparation and career readiness.

Responsibilities

Partner with individuals with disabilities to support informed choices and maximize employment through coordinated service delivery.
Work closely with counselors and evaluators to provide case management support and vocational rehabilitation services.
Provide daily assistance to customers with vocational rehabilitation services.
Interact with employers to provide information about rehabilitation technology and job accommodations, consultation, and referrals of qualified applicants for open positions.
Educate the public about the agency, market agency services, and handle referrals.
Coordinate services and consult with other service providers, including Employment Service Organizations and educational organizations.
Complete other duties and special projects as assigned or directed by the supervisor.