Employment Services Specialist Senior - #ARS00513

Virginia Information Technologies Agency•Harrisonburg, VA

1d•$43,217

About The Position

The Employment Services Specialist Senior works in the Department for Aging and Rehabilitative Services (DARS) Field Rehabilitation Services Division, helping individuals with disabilities—including students—make informed choices and maximize employment through coordinated services. The role partners with people with physical, mental, or emotional disabilities and works closely with counselors and/or evaluators to provide case management assistance with comprehensive vocational rehabilitation services that support employment and independent living. The position requires access to personally identifiable and confidential information about agency consumers and/or staff. The role has daily contact with customers and interacts with employers, the public, schools, Workforce Network partners, Employment Service Organizations, and other educational and service providers. Employer services may include information about rehabilitation technology and job accommodations, consultation, and referrals of qualified applicants for open positions. The position also supports public education and awareness, agency service marketing, referrals, and coordination of customer services. Other duties and special projects may be assigned by the supervisor.

Requirements

Experience in human service delivery methods.
Considerable working knowledge of social, economic, medical, and psychological factors that impact individuals with disabilities.
Considerable working knowledge of interviewing, evaluation, and counseling techniques, and methods and tools used for career counseling and exploration.
Working knowledge of ADA compliance requirements.
Working knowledge of Windows-based computer software or comparable word-processing programs.
Ability to establish and maintain effective working relationships with individuals from varied social and economic environments.
Ability to communicate effectively orally and in writing.
Ability to interpret and apply established policies and procedures in service delivery.
Ability to monitor employment opportunities through contacts with businesses and other community organizations.
Ability to organize and manage multiple, sometimes unrelated responsibilities in a timely manner; prioritize duties; and exercise good judgment in accordance with established policies and procedures.
Ability to use interviewing and data-collection techniques.
Ability to facilitate group activities related to employment preparation and career readiness.
A fingerprint-based criminal history check is required of the finalist.

Responsibilities

Provide caseload management support.
Provide employment services.
Document services concisely and in a quality manner, reflecting maximum customer input into the decision-making process.
Use knowledge of community resources.
Provide daily assistance to customers with vocational rehabilitation services.
Interact with employers to provide information about rehabilitation technology and job accommodations, consultation, and referrals of qualified applicants for open positions.
Interact with the public to educate and raise awareness about the agency, market agency services, and handle referrals.
Coordinate services and consult about customers with Employment Service Organizations, educational organizations, and other service providers.
Complete other duties or special projects as assigned or directed by the supervisor.