Employment Specialist I B

Pillar Health Group•West Linn, OR

50d•Onsite

About The Position

Trellis LLC is hiring an Employment Specialist I to provide one-on-one, customized support to help individuals succeed in their jobs. This hands-on role works directly at client job sites and in the community to teach job skills, build confidence, and support long-term employment success. The position is field-based and requires travel between client worksites throughout the Portland Metro area, including Washington, Multnomah, and Clackamas counties. The Employment Specialist supports clients with learning job duties, workplace systems, scheduling, onboarding, and job retention. The role also involves communicating proactively with employers and team members, advocating for accommodations, maintaining accurate client documentation, and completing required annual training. The position is full-time, 38–40 hours per week, with 8–10-hour shifts based on client needs. Weekends are required, and new employees must commit to working at least one weekend day per week as schedules require.

Requirements

Be independent and reliable, and able to manage a schedule with minimal supervision.
Be patient and understanding of individuals with disabilities.
Have strong written and verbal communication skills.
Be organized and able to maintain accurate records and documentation.
Be team-oriented with strong interpersonal skills.
Be a solution-based problem solver who enjoys working with people from diverse backgrounds and experiences.
Have experience with adults who experience barriers to employment; experience with individuals with intellectual and developmental disabilities is preferred but not required.
Have an established work history of at least one year, preferably in retail, food service, or customer-facing roles.
Have a valid driver's license, a reliable insured vehicle, and the ability to travel throughout the Portland Metro area.
Be able to pass an ODHS background check.
Be willing to work evenings and weekends as needed.
Be able to move throughout job sites, sit and/or stand for extended periods, use a computer and office equipment, and drive between worksites throughout the day.

Nice To Haves

Coursework in communication-related fields.
Knowledge of supported employment practices.
Experience in public relations or technical writing.
CPR/First Aid certification or ability to obtain it.
Experience as a Job Coach.
Experience with Google Workspace, including Docs, Sheets, and Drive.

Responsibilities

Provide individualized one-on-one support to clients at their worksites and in the community.
Travel between client worksites to provide support throughout the day.
Help clients learn job duties and successfully perform tasks on-site.
Assist clients with workplace systems, including pay stubs, scheduling, and time-off requests.
Attend orientations and support client onboarding.
Help manage and coordinate client work schedules.
Provide customized support and tools to help clients remain stable and succeed in their positions.
Communicate promptly and proactively with employers, managers, and team members.
Advocate for accommodations and support client success.
Check in with employers to gather feedback and support job retention.
Complete accurate daily progress notes and maintain client records in the online database.
Respond to emails promptly and communicate effectively with the team.
Provide tools such as checklists and visuals to help clients learn and retain skills.
Complete at least 12 hours of required annual training.
Suggest ways to improve client performance.
Facilitate successful onboarding for clients beginning new employment.
Perform additional duties as assigned.