Employment Services Manager

ACHIEVE a Chapter of The ARC New York•City of Norwich, NY

19h•Onsite

About The Position

The Employment Services Manager is responsible for providing employment services for individuals with varying disabilities in community-based employment and community-based prevocational services. Employment and prevocational services are delivered in accordance with person-centered planning approaches and adherence with Medicaid, HCBS Waiver, ACCES-VR, and other funding regulations/requirements. This position’s specific duties and responsibilities include, but are not limited to, the subsequent items, and are characterized in the following five standards of performance, defined as below:

Requirements

Bachelor’s Degree in Vocational Rehabilitation or related Human Service field and 2 years' experience -- OR -- A combination of education and experience that in the opnion of the reviewing agency, exceeds the standards of the program.
Possess a valid driver’s license and driving record acceptable to the agency’s insurance carrier
Possess strong interpersonal skills including effectively communicating ideas/directions, maintaining professionalism, and being receptive to guidance/direction from supervisor
Experience interfacing with business community and comfortable in networking situations
Excellent written and oral communication skills
Effective time management and strong organizational skills
Be computer literate with knowledge in agency operating systems and applicable software required for department needs
Demonstrate sound judgment in normal work and emergency situations
Able to work scheduled hours that may include overtime, weekend and/or holiday timeframes and maintain an acceptable work attendance as defined in the agency’s employee policy manual
Must physically be able to perform required certifications and lift twenty-five (25) pounds

Responsibilities

Develop, implement, and monitor individual employment action plans and collaborate with supervisor related to the same
Deliver employment supports utilizing strength-based, person-centered approaches
Communicate with individuals served and vocational counselors in provision of services and coordinate planning meetings as appropriate
Network with community businesses to identify new partnerships and cultivate existing partnerships to promote inclusive employment environments
Act as a positive role model to individuals receiving services and maintain a professional presentation in all aspects of the position
Review and/or approve staff time sheets, leave requests, and overtime accruals
Complete and/or review staff performance evaluations within required agency timeframes
Network with community resources to increase awareness of program offerings.
Complete DDP1’s and DDP2’s relevant to an individual receiving OPWDD employment services
Responsible for the direct supervision of assigned department staff that includes recruitment, training, evaluation, and termination of staff in accordance with agency personnel policies and practices
Have an effective understanding of For-Profit business operations and the unique needs of the Agency to build customized employment opportunities
Conduct all necessary prescreen and standards testing on potential NYSID Qualified (NQ) applicants and coordinate screening outcomes
Provide on-site training, supports, problem resolution and on-call assistance with matters relating to the NYSID contracts and business partners
Maintain contractual records and documentation such as receipt and control of all contract correspondence, business contact information, status reports, and other documents for all contracts
Conduct outreach and networking with local agencies, workforce, schools, and others to increase NQ referral base and augment inclusive employment initiatives
Provide back-up services such as Community Prevocational Services, Job Coaching/Job Placement Services
Any additional duties as assigned