Employment Services Coordinator

Westhab Inc.•Mount Vernon, NY

12h•Onsite

About The Position

Under supervision of the Program Manager, the Employment Specialist assists participants in securing permanent employment opportunities through individual employment case management and facilitation of job readiness training for individuals residing in homeless shelters. The role involves identifying, outreaching, and recruiting eligible participants, conducting thorough assessments, and developing Individual Employment Plans. The coordinator evaluates participant progress, provides intensive employment case management, and links participants to support services. Key responsibilities include assisting with resume development, securing interview clothing, childcare, and transportation, and facilitating job search and readiness training. The position also involves identifying and resolving employment barriers, working with the job development team for suitable matches, and providing post-employment services for long-term job retention. The coordinator travels to various employment sites, provides support and leadership to a team of 8 Employment Specialists across Westchester County, and offers guidance to Coachman Family Shelter staff. Additional duties include constructing monthly reports on participant engagement, providing strategies to the Employment Specialist team, assisting with individualized employment plans, creating oversight schedules for multiple program sites (Yonkers, Mt Vernon, White Plains), conducting outreach, participating in meetings, maintaining accurate records, preparing reports, analyzing program data, and collaborating with DSS staff.

Requirements

Bachelor’s Degree and two years’ experience in casework, or employment and training programs, or Associate Degree and four years of relevant work experience.
Ability to communicate effectively with people of all socioeconomic backgrounds.
Ability to identify participant needs and appropriate support services.
Ability to motivate program participants.
Ability to communicate effectively both orally and in writing.
Ability to organize and prioritize work to be performed.
Strong computer skills in Word and Excel.

Responsibilities

Identifies, outreaches and recruits eligible participants for specific program population.
Conducts a thorough assessment of each participant’s education, work experience, skills, abilities, and qualifications to determine suitability for employment.
Develops Individual Employment Plans for each program participant, outlining employment related needs/goals.
Evaluates participant’s progress of planned goals and documents participants’ accomplishments.
Provides intensive employment case management for each participant and provides linkages to a wide range of specialized and/or support services as needed.
Work closely with each participant on the development of a resume and other documents required for employment.
Assists participants with securing interview clothing, childcare and/or transportation.
Plans, develops and facilitates pre-requisite training on job search and job readiness techniques to prepare participants for transition into employment.
Works closely with each participant to identify and resolve problems/barriers that hinder employability.
Works directly with the job development team to match participants to suitable employment opportunities.
Provides post-employment services to program participants to build bridges to long-term job retention.
Travels to various employment sites to ensure proper delivery of services from the Employment specialist team.
Provides support and leadership to a team of 8 Employment throughout Westchester county.
Provide leadership, guidance, employment support to Coachman Family Shelter staff.
Constructs monthly reports on participant program engagement and participation.
Provides the Employment Specialist team with strategies on engagement and participation for our service population.
Assist with developing individualized employment plans and assessments that match with the participants employment goals.
Create a schedule that allows equal oversite to staff at Yonkers, Mt Vernon and White plains program sites.
Uses a variety of methods to provide outreach that may include emails, site visits, phone calls, etc.
Actively participates in staff and other meetings as required.
Maintain accurate and up to date records on all program participants.
Prepares weekly/monthly reports and continuously collects, organizes and analyzes program data.
Work closely with DSS staff to ensure seamless delivery of services to participants.
Participate in monthly team case conference meeting or as deemed appropriate.
Perform other job-related duties as assigned.