Employment Caseworker

Catholic Charities Steuben/Livingston•Mount Morris, NY

13d

About The Position

The Employment Caseworker engages individuals in job-readiness activities to help them develop the skills needed to prepare for future employment. Under the general supervision of the lead employment case manager, the role manages assigned employment-program cases, connects participants with appropriate work sites and employment activities, and supports their employment plans. The position also includes client outreach, case documentation, coordination with agency and county partners, and compliance with applicable laws, regulations, contracts, and agency policies.

Requirements

High school diploma.
1–2 years of case management experience in a human services setting; relevant years of experience and education will be considered.
Successful completion of a background check is required for an employment offer.
Ability to meet the physical demands of the role, including frequent sitting, talking, hearing, standing, walking, typing, and light lifting; reasonable accommodation may be made.

Responsibilities

Manage assigned recipient cases and non-compliant recipient management, according to the employment program’s interorganizational design.
Assign or coordinate WEP, HSE, ESL, and Job Search activities.
Develop work sites and place participants in appropriate county work sites based on individual needs, using the CMS referral system.
Complete bi-weekly client lists for gasoline assistance and submit them to Finance for payment.
Notify gas stations about current clients receiving gas by fax, drop-off, or phone.
Meet with WFD as needed to ensure the program design is working, and meet with DSS examiners as needed.
Comply with all contract requirements.
Contact clients by telephone when a number is available; when unsuccessful, conduct a home visit and, if the client is not home, leave a letter addressed to the client. Make additional contact attempts when circumstances require.
Set individual appointments after making client contact and engage clients regularly.
Engage participants in employment activities to help them become work ready.
Support Client Employment Plans and ensure they are updated regularly.
Ensure CMS case notes reflect changes in case status as needed.
Attend staff meetings and other required meetings, participate in agency functions as appropriate, and attend mandatory training.
Perform other duties as assigned and follow appropriate supervisory directions.
Adhere to applicable federal and state laws and regulations, including confidentiality, privacy, program, billing, and documentation standards, and perform duties in accordance with the agency’s corporate compliance and ethics program.