Employment Caseworker

CATHOLIC CHARITIES OF STEUBEN LIVINGSTON CO•Mount Morris, NY

About The Position

Catholic Charities Steuben/Livingston, a regional agency of Catholic Charities of the Diocese of Rochester, seeks an Employment Caseworker to engage individuals in job-readiness activities and help them develop skills for future employment. The position operates under the general supervision of the Lead Employment Case Manager. The agency serves people seeking assistance in a safe, welcoming environment and employs people from diverse backgrounds and experiences. The role involves managing assigned employment-program cases, engaging participants in employment activities, supporting and updating Client Employment Plans, and coordinating worksite placements and related services. The employee must comply with contract requirements and applicable laws and documentation standards. An employment offer is contingent on successfully completing a background check. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 4:00 p.m., for 35 hours per week. Starting pay is $20.00 per hour. The role includes frequent sitting, talking, hearing, standing, walking, typing, and light lifting; the work environment is usually quiet.

Requirements

  • High school diploma.
  • 1–2 years of case management experience in a human services setting.
  • Relevant years of experience and education will be considered.
  • Successful completion of a background check is required for an employment offer.
  • Ability to meet the physical demands of the role, including frequent sitting, talking, hearing, standing, walking, typing, and light lifting; reasonable accommodation may be made.

Responsibilities

  • Manage assigned cases, including recipients in the program’s assigned A–M or N–Z groups and relevant codes, non-compliant recipient management, and WEP, HSE, ESL, and job-search assignments.
  • Develop worksites and place participants at appropriate county worksites based on individual needs using the CMS referral system.
  • Engage participants in employment activities to help them become work-ready.
  • Contact clients by telephone when a number is available; if unsuccessful, conduct a home visit and, if the client is not home, prepare and leave a letter addressed to the client. Make further contact attempts when circumstances require.
  • Set individual appointments after making contact and continue meeting with and engaging clients regularly.
  • Support Client Employment Plans and ensure they are updated regularly.
  • Ensure CMS case notes reflect changes in case status as needed.
  • Complete bi-weekly client lists for gasoline assistance and submit them to Finance for payment.
  • Notify gas stations of current clients receiving gasoline by fax, drop-off, or phone.
  • Meet with WFD as needed to ensure the program design is working and with DSS examiners as needed.
  • Comply with all contract requirements and applicable laws, regulations, confidentiality, privacy, billing, program, and documentation standards.
  • Attend staff meetings, other required meetings, and mandatory training; participate in agency functions as appropriate.
  • Complete other assigned duties and follow appropriate supervisory directions.

Benefits

  • Competitive salary and 403b retirement plan.
  • Generous time off package and work-life balance.
  • Comprehensive benefits package.
  • Supportive and collaborative environment.
  • Opportunities for growth and development.
  • Intrinsic reward of making a difference in people's lives.
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