Employer Engagement Specialist, Solar/Roofing & EMS

Civic Works•Baltimore, VT

8d•$55,000 - $65,000•Hybrid

About The Position

The Employer Engagement Specialist, Solar/Roofing & EMS, manages employer-side job placement for graduates of Civic Works’ Solar/Roofing track and EMS Corps. The Specialist recruits and develops relationships with employers, identifies openings for placement-ready graduates, presents candidates, and maintains employer contact after placement. The role also coordinates incumbent worker training with solar employer partners and brings Civic Works’ job quality standards into employer relationships. Working with the Solar, Roofing and Job Readiness Manager and Student Success Coach, and coordinating with EMS Corps staff, the Specialist supports graduates’ access to quality career opportunities. The position promotes equitable hiring and retention practices and expands access to family-sustaining employment for Baltimore residents who have faced barriers to employment. The role is based at Civic Works’ Center for Sustainable Careers in Baltimore, Maryland. It is eligible for a hybrid schedule, with at least four days per week commuting to the Baltimore City office and up to one remote day per week; additional in-office days are required during the 90-day orientation period. The typical schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with occasional early mornings, evenings, or weekends. Regular local travel to employer sites, job sites, and partner meetings is required.

Requirements

At least two years of experience in employer engagement, business services, job development, recruiting, sales/account management, workforce development, or a closely related field.
Proficiency with Google and Microsoft Office suites and experience using a CRM or similar data management system.
Experience working in and creating diverse, equitable, and inclusive environments.
Strong relationship-building, sales, and communication skills, including cold outreach to new employers.
Strong organization and attention to detail, with the ability to manage employer relationships, openings, and candidates across two programs simultaneously.
Ability to advocate for graduates with employers while maintaining strong employer partnerships.
Ability to work as part of a track team and share information promptly with coaches and program staff.
Sound judgment and discretion in handling sensitive employer and participant information.
Commitment to expanding access to family-sustaining jobs for Baltimore residents facing barriers to employment, including people with criminal records.
Valid driver’s license and reliable transportation for employer visits and job sites.

Nice To Haves

Experience in or knowledge of the solar, roofing, construction, or emergency medical services industries.
Experience coordinating incumbent worker training or other grant-funded training.
Salesforce experience.

Responsibilities

Identify, initiate, and cultivate relationships with solar installation, roofing, construction, and emergency medical services employers, including agencies, fire departments, hospitals, and private ambulance providers.
Conduct employer meetings, site visits, and virtual engagement tailored to each sector’s hiring models, credential and licensing requirements, and hiring calendars.
Maintain a pipeline of employer partners and job openings sufficient to meet Solar/Roofing and EMS Corps placement targets, including direct-hire partnerships.
Build relationships with apprenticeship programs and trade unions in solar and roofing, coordinating with the Employer Engagement & Job Quality Manager.
Represent Civic Works at industry events, partner meetings, and community convenings.
Source openings against placement-ready lists and match graduates’ training, credentials, and career goals to employer needs.
Present candidates to employers, arrange interviews, share interview details with graduates’ coaches, and relay employer feedback to coaches and program staff.
Bring current openings, employer expectations, and upcoming employer events to weekly group job search; participate in regular student case reviews.
Check in with employers during graduates’ first 90 days on the job, advocate for graduates, and help resolve post-placement issues in coordination with coaches.
Gather employer feedback on graduate performance, curriculum, and credentials, and share it with relevant program managers to inform improvements.
Support employer partners in adopting equitable hiring and retention practices using Civic Works’ job quality framework.
Coordinate incumbent worker training with solar employer partners, including outreach, course scheduling, enrollment, and communication of program expectations.
Monitor incumbent worker trainee attendance, progress, and completion; meet grant requirements; and collect post-training outcomes.
Plan and coordinate employer-facing events, including job fairs, employer presentations and screenings, site visits, and hands-on industry demonstrations.
Document employer and candidate interactions, placements, and starting wages in Salesforce; track placement, wage, employer-partner, opening, and engagement targets.
Participate in staff and team meetings, graduations, and cohort orientations.
Maintain current labor market information for solar, roofing, and emergency medical services sectors.
Provide coverage for the Utility Infrastructure Employer Engagement Specialist during absences.
Perform other related duties as needed.