Employer Engagement Specialist, Solar/Roofing & EMS

Civic Works•Baltimore, MD

6d•Hybrid

About The Position

The Employer Engagement Specialist is responsible for employer engagement and job placement for graduates of Civic Works’ Solar/Roofing track and EMS Corps. The role recruits and cultivates solar installation, roofing, construction, and emergency medical services employers; sources openings for placement-ready graduates; presents candidates to employers; and maintains employer contact after placement. The Specialist also coordinates incumbent worker training with solar employer partners. Working with the Solar, Roofing and Job Readiness Manager and Student Success Coach, and coordinating with EMS Corps staff, the Specialist brings Civic Works’ job quality standards into employer relationships. The position supports access to quality jobs and career pathways for Baltimore residents who have historically faced barriers to employment, including people impacted by the criminal justice system and housing instability. The position is eligible for a hybrid schedule. The employee must commute to the Baltimore City office at least four days per week, with the option to work remotely up to one day per week. Additional in-office days are required during the 90-day orientation period, and the arrangement may change based on organizational needs. The typical schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with occasional early mornings, evenings, or weekends. Regular local travel to employer sites, job sites, and partner meetings is required.

Requirements

At least two years of experience in employer engagement, business services, job development, recruiting, sales/account management, workforce development, or a closely related field.
Proficiency in Google and Microsoft Office suites.
Experience working in a CRM or similar data management system.
Experience working in and creating diverse, equitable, and inclusive environments.
Strong relationship-building, sales, and communication skills, including cold outreach to new employers.
Highly organized and detail-oriented, with the ability to manage employer relationships, openings, and candidates across two programs.
Ability to advocate for graduates with employers while maintaining strong employer partnerships.
Ability to work as a member of a track team and promptly share information with coaches and program staff.
Sound judgment and discretion in handling sensitive employer and participant information.
Commitment to expanding access to family-sustaining jobs for Baltimore residents facing employment barriers, including people with criminal records.
Valid driver’s license and reliable transportation for employer visits and job sites.

Nice To Haves

Experience in or knowledge of the solar, roofing, construction, or emergency medical services industries.
Experience coordinating incumbent worker training or other grant-funded training.
Salesforce experience.

Responsibilities

Identify, initiate, and cultivate relationships with solar installation, roofing, construction, and EMS employers offering family-sustaining careers.
Conduct employer meetings, site visits, and virtual engagement, tailoring outreach to each sector’s hiring models, credential and licensing requirements, and hiring calendars.
Maintain a pipeline of employer partners and openings sufficient to meet Solar/Roofing and EMS Corps placement targets, including direct-hire partnerships.
Build relationships with apprenticeship programs and unions in solar and roofing trades in coordination with the Employer Engagement & Job Quality Manager.
Represent Civic Works at industry events, partner meetings, and community convenings.
Source openings for placement-ready graduates and match candidates’ training, credentials, and career goals to employer needs.
Present candidates to employers, arrange interviews, and share interview details with graduates’ coaches.
Bring current openings, employer expectations, and upcoming employer events to weekly group job search; relay employer feedback to coaches and program staff.
Participate in regular Solar/Roofing and EMS Corps student case reviews.
Check in with employers during graduates’ first 90 days on the job, advocate for graduates, and help resolve post-placement issues.
Gather employer feedback on graduate performance, curriculum, and credentials and share it with relevant program managers to inform improvements.
Support employer partners in adopting equitable hiring and retention practices using Civic Works’ job quality framework.
Coordinate incumbent worker training with solar employer partners, including outreach, course scheduling, enrollment, and communication of program expectations.
Monitor incumbent worker trainee attendance, progress, and completion; meet grant requirements; and collect post-training outcomes.
Plan and coordinate employer-facing events, including job fairs, presentations, screenings, site visits, and hands-on industry demonstrations.
Document employer and candidate interactions, placements, and starting wages in Salesforce.
Track placement, starting wage, new employer partner, openings-per-graduate, and partner engagement targets for Solar/Roofing and EMS Corps.
Participate in staff and team meetings, graduations, and cohort orientations.
Maintain current labor market data and information for the solar, roofing, and EMS sectors.
Provide coverage for the Utility Infrastructure Employer Engagement Specialist during absences.
Perform other related duties as needed.