Employer Engagement Specialist, Utility Infrastructure

Civic Works•Baltimore, VT

8d•$55,000 - $65,000•Hybrid

About The Position

The Employer Engagement Specialist, Utility Infrastructure (UI), manages the employer side of job placement for UI graduates. The Specialist recruits and cultivates utility, construction, infrastructure, and equipment operation employers; sources openings for placement-ready graduates; presents candidates; and maintains employer contact through each graduate’s first 90 days on the job. The role also coordinates incumbent worker training and on-the-job training (OJT) with UI employer partners. As a member of the UI track team, the Specialist works with the UI Program Manager, Student Success Coaches, and Job Readiness Coach. The role brings Civic Works’ job quality standards into employer relationships and advances access to quality jobs and career pathways for Baltimore residents who have historically faced barriers to employment.

Requirements

At least two years of experience in employer engagement, business services, job development, recruiting, sales/account management, workforce development, or a closely related field.
Proficiency in Google and Microsoft Office suites and experience using a CRM or similar data management system.
Experience working in and creating diverse, equitable, and inclusive environments.
Strong relationship-building, sales, and communication skills, including cold outreach to new employers.
Highly organized and detail-oriented, with the ability to manage multiple employer relationships, openings, and candidates at once.
Ability to advocate for graduates while maintaining strong employer partnerships.
Ability to work as part of a track team and share information promptly with coaches and program staff.
Sound judgment and discretion in handling sensitive employer and participant information.
Commitment to expanding access to family-sustaining jobs for Baltimore residents facing employment barriers, including people with criminal records.
Valid driver’s license and reliable transportation for employer visits and job sites.
Ability to commute to the Baltimore City office at least four days per week.

Nice To Haves

Experience in or knowledge of the utility, construction, or infrastructure industries.
Experience coordinating incumbent worker training, OJT, or other grant-funded training.
Salesforce experience.

Responsibilities

Identify, initiate, and cultivate relationships with utility, construction, infrastructure, and equipment operation employers offering family-sustaining careers.
Conduct employer meetings, site visits, and virtual engagement tailored to employers’ hiring models, credential requirements, and hiring calendars.
Maintain a pipeline of employer partners and job openings sufficient to meet UI track placement targets.
Build relationships with sector apprenticeship programs and unions in coordination with the Employer Engagement & Job Quality Manager.
Represent Civic Works at industry events, partner meetings, and community convenings.
Match openings to placement-ready graduates based on their training, credentials, and career goals; present candidates and arrange interviews.
Share interview details with Student Success Coaches and relay employer feedback to coaches and the track team.
Bring current openings, employer expectations, and upcoming employer events to weekly group job search, and participate in regular UI student case reviews.
Check in with employers during each graduate’s first 90 days on the job, advocate for graduates, and help resolve post-placement issues.
Gather employer feedback on graduate performance, curriculum, and credentials and share it with program leadership to inform improvements.
Support employer partners in adopting equitable hiring and retention practices using Civic Works’ job quality framework.
Coordinate incumbent worker training, including employer outreach, course scheduling, enrollment, and communication of program expectations.
Coordinate OJT placements and agreements, monitor trainee attendance, progress, and completion, meet grant requirements, and collect post-training outcomes.
Plan and coordinate employer-facing events such as job fairs, presentations, screenings, site visits, and industry demonstrations.
Document employer and candidate interactions, placements, and starting wages in Salesforce; track placement, wage, employer development, opening, and partner engagement targets.
Participate in staff and team meetings, graduations, and cohort orientations.
Maintain current labor market data and information for utility and infrastructure sectors.
Provide coverage for the Solar/Roofing and EMS Employer Engagement Specialist during absences.
Perform other related duties as needed.