Employer Advising Coordinator

State Teachers Retirement System of Ohio•Columbus, OH

3d•$26 - $29•Onsite

About The Position

STRS Ohio is seeking an Employer Advising Coordinator to join its Finance/Employer Reporting team. The role provides comprehensive support to STRS Ohio reporting employers by responding to inquiries, interpreting reporting requirements, processing and reconciling employer and member-account information, resolving discrepancies, and maintaining accurate records. The coordinator builds employer relationships, supports education and outreach, updates employer resources, and assists with projects and other Employer Reporting and Finance functions as business needs require. The position is onsite, with a schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Travel will not exceed 5% of work time. Occasional evening, weekend, and non-regular work hours may be required to meet business needs. Compensation is Grade 6N, $25.60–$28.80 per hour. STRS Ohio serves nearly 550,000 active, inactive, and retired public-school teachers and university faculty members. It manages approximately $96.3 billion in assets as of June 30, 2025, and pays more than $7 billion in benefits annually. The organization describes its environment as professional and business casual and welcomes, celebrates, and promotes respect for everyone. Applicants must be U.S. citizens or possess legal authorization to work in the United States for this type of job. Visa sponsorship is not available. Final candidates are subject to pre-employment drug testing and a criminal background investigation. STRS Ohio is an equal employment opportunity employer and provides reasonable accommodations in accordance with the ADA and other applicable laws.

Requirements

Associate degree in business, finance, or a related field required.
Ability to understand, accurately explain, and apply Ohio law, STRS Ohio Retirement Board rules, administrative guidelines, and employer reporting requirements.
Excellent mathematical and analytical skills, including the ability to gather and interpret data and find solutions to problems.
Ability to work with and preserve confidential information.
Excellent oral and written communication and relationship skills.
Interpersonal skills to deal effectively and courteously with internal and external contacts.
Ability to work independently and in a team environment while meeting deadlines with minimal direct supervision.
Excellent organizational skills and a high degree of accuracy and attention to detail.
Proven ability to operate Microsoft Office programs and standard office equipment.
Valid Ohio driver’s license and safe driving record.
Excellent work record of attendance and punctuality, and ability to maintain a flexible work schedule to meet business needs.
Applicants must be authorized to work in the United States without visa sponsorship.

Nice To Haves

Bachelor’s degree in business, finance, or a related field preferred.
One to three years of relevant work experience preferred.

Responsibilities

Serve as the primary telephone contact for Employer Reporting, answering employer questions about membership, compensation, reemployed retirees, service credit, reporting procedures, and other STRS Ohio topics in accordance with applicable laws, rules, and guidelines.
Build and maintain relationships and ongoing communication with assigned reporting employers; research and resolve reporting, invoice, service-credit, and member-account issues.
Process deposit and service reports, calculate final average salary, review applicable limitations, and complete member-account adjustments.
Reconcile annual reporting with payroll reporting and resolve discrepancies to ensure accurate member-account balances.
Correct member-identifying information, research Social Security number changes, and obtain and maintain supporting documentation.
Enter and process reemployment notices; identify and follow up on two-month and other employment violations involving reemployed retirees; and prepare contribution-penalty documentation.
Manage the Employer Direct Debit process and perform assigned reporting, reconciliation, and account-maintenance activities.
Assist in reviewing and updating employer website content to reflect current Ohio Revised Code 3307 provisions, Administrative Code rules, and STRS Ohio requirements.
Support employer presentations and webinars and provide in-house and field assistance with reporting questions and problems; serve as backup as needed.
Prepare and distribute letters, memoranda, reports, and other documents, and maintain employer files and records.
Coordinate, develop, or participate in team-wide projects and provide assistance or coverage in other Employer Reporting or Finance areas as needed.