Advising Coordinator

Saint Joseph's University • Philadelphia, PA

1d

About The Position

The Advising Coordinator provides operational and programmatic support for the Undergraduate Advising Support team on the Philadelphia and Lancaster campuses. The role supports advising communications, registration initiatives, and student outreach so students receive consistent, accurate, and timely information. The Coordinator also assists with student calls, emails, and drop-ins during high-volume registration periods; helps plan and implement first-year and transfer student orientation; and manages advising-related digital and web resources.

The position coordinates advising website content and student outreach, develops communication and instructional materials, supports orientation and registration activities, and assists with day-to-day advising office operations. It also involves hiring, training, and daily supervision of student peer advisors, maintaining advising materials for academic programs, and coordinating faculty advisor assignments with academic departments. Some evening and weekend work is required for campus events, and occasional travel to the Lancaster campus may be required.

Requirements

• Bachelor’s degree.
• Excellent interpersonal and communication skills, including the ability to interact effectively and collaboratively with diverse populations.
• Ability to prioritize tasks and manage multiple projects, with strong organizational skills and attention to detail.
• Critical-thinking, initiative, and problem-solving skills.
• Strong interest in and ability to learn and adapt to new technologies.
• Demonstrated proficiency with a Student Information System, Slate or another CRM, Qualtrics, website content management systems, Microsoft Office (Word, Excel, and PowerPoint), and Google Suite.

Nice To Haves

• Degree in communication, marketing, English, or a related field.
• Experience designing, writing, and disseminating communication materials, including social media content for diverse audiences.

Responsibilities

• Manage and curate Advising website content, ensuring information is accurate, timely, and user-friendly.
• Coordinate student outreach, including social media plans and instructional multimedia materials such as registration tutorials and explainer videos.
• Collaborate with the Registrar’s Office on advising communications about critical deadlines, academic policies, and registration processes.
• Coordinate and maintain communications and resources for faculty advisors and campus partners, including the Faculty Advisor Newsletter and Advisor Toolkit.
• Assist with planning and coordinating the academic component of New Student Orientation on Hawk Hill and the Lancaster campus, as well as first-year student registration.
• Facilitate student registration preparation workshops and coordinate orientation advising sessions with academic departments.
• Assist with developing and distributing student reports to support academic planning and registration management.
• Create materials to help faculty advisors facilitate registration sessions and Zoom rooms.
• Assist with day-to-day administration of the Advising Office.
• Manage hiring of student peer advisors and provide daily supervision and training.
• Participate in special projects and administrative initiatives supporting undergraduate advising goals.
• Maintain advising materials for all SJU academic programs and ensure institutional consistency.
• Respond to general advising and registration inquiries through drop-ins, email, and calls, including during high-volume registration periods and peak academic cycles.
• Collaborate with academic departments to coordinate faculty advisor assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level