Coordinator for Advising Training and Development

University of Kansas • Lawrence, KS

4d

About The Position

The Coordinator for Jayhawk Academic Advising (JAA) Training and Development assists the JAA Associate Director for Training and Development in implementing and executing effective training programming. The programming is intended to support consistent and standardized advising approaches and ensure that the team meets its quality expectations, deliverables, and milestones. The Coordinator reports directly to the Associate Director for Advising Training and Development.

The position supports academic advisor onboarding and ongoing training, including supervising new advisors until they transition to their team supervisors near the end of training. It also coordinates advisor recognition and awards, may provide limited advising caseload coverage during vacancies, and supports new student orientation advising assignments. The role represents JAA on committees and workgroups and performs other assigned duties.

Requirements

• Bachelor’s degree.
• Three years of experience working directly with students in higher education.
• Prior experience using enterprise-level technology systems for academic advising or student support, as shown in application materials.
• One year of experience requiring understanding of developmental and proactive advising practices or closely related fields.
• Excellent communication and organizational skills, as evidenced by application materials.
• A formal degree in the cited discipline area(s) is required to ensure foundational knowledge and skills for the position.
• Submit a cover letter describing how qualifications are met, a resume, and a list of three professional references.

Nice To Haves

• Master’s degree in higher education, counseling, or a related field.
• Prior experience delivering training or educational programming.
• Prior experience as an academic advisor.
• Demonstrated experience working within a higher education setting.
• Demonstrated experience with the PeopleSoft Student Records (SR) Module or other student information systems.
• Demonstrated experience coordinating multi-week programming across multiple units and locations.

Responsibilities

• Assist with organizing, coordinating, maintaining, and executing academic advisor onboarding and ongoing training.
• Supervise new advisors until they transition to their team supervisors toward the end of training.
• Liaise with content experts to ensure training is delivered multiple times per year as needed by Jayhawk Academic Advising.
• Maintain and deliver academic advising training modules using best practices from NACADA, NASPA, or other professional organizations.
• Consult with the associate director to assess gaps in advisor knowledge or understanding of advising content and provide training or desk-side coaching to address them.
• Deliver ongoing professional development for advisors and related personnel.
• Support participating staff with professional development travel arrangements.
• Maintain a system for managing new advisor access to required tools and systems.
• Assist with processes and training that support standardized advisor expectations.
• Help the associate director capture, analyze, interpret, and respond to daily, monthly, and semester metrics on advising training activities and needs.
• Coordinate advisor recognition and award processes for campus, regional, and national consideration.
• Conduct informal advisor recognition and collaborate with the management team to showcase excellent advising work.
• Provide gap coverage for assigned advising caseloads during advising vacancies to minimize disruption to students and the JAA team; the position may carry up to 15% of a standard advising load at the associate director's discretion.
• Comply with student records and enrollment confidentiality and requirements, including FERPA, Financial Aid, and university policies.
• Support new student orientation administration by managing daily advising assignments from registrations through Slate and in coordination with Orientation and Transition Programs.
• Represent JAA on committees, workgroups, and in meetings as needed or assigned by the Director.
• Participate in relevant professional development.
• Perform other duties as assigned by the Associate Director or Director of JAA.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level