Employer Account Manager (Career Center Services)

Equus•Raleigh, NC

12h

About The Position

The Regional Business Services Consultant is a relationship-driven professional who partners with local employers to address hiring challenges and build strong talent pipelines. The role combines account management, recruiting, workforce consulting, and community engagement. Workforce system experience is not required; candidates with employer-facing, client-facing, program, operations, training, outreach, or service-based backgrounds may be well suited. This regional position assists employers across Wake, Johnston, Lee, Chatham, and Orange Counties.

Requirements

Bachelor’s degree from an accredited college or university, or at least two years of relevant experience in customer service, staffing, recruiting, or employer-facing roles.
Experience in account management, recruiting, human resources, staffing, or workforce development.
Familiarity with hiring practices, employer engagement, or employment-related programs.
Experience working with diverse populations, employers, or community partners.
Strong verbal, written, and interpersonal communication skills.
Demonstrated customer service and presentation skills.
Professional, approachable, and customer-focused demeanor.
Ability to work effectively independently and as part of a team.
Proficiency with Microsoft Office (Word, Excel, PowerPoint).
Valid driver’s license and proof of current automobile insurance required.

Nice To Haves

Knowledge of local communities, workforce needs, or regional resources.
Familiarity with labor market trends or business workforce challenges.

Responsibilities

Build trusted relationships with employers and serve as their primary point of contact.
Help employers recruit, interview, and hire qualified talent.
Connect businesses to workforce incentives such as On-the-Job Training (OJT).
Translate employer needs into actionable hiring and training solutions.
Coordinate hiring events, information sessions, and job fairs.
Track outcomes and meet performance goals while delivering excellent customer service.