Employee Storytelling & Content Manager

Zscaler•Santa Clara, CA

12h•Hybrid

About The Position

Zscaler is seeking an Employee Storytelling & Content Manager to join its People & Culture organization and collaborative Communications team. This hybrid position is based at the company’s Santa Clara, California headquarters and reports to the VP, Culture and Community. The role partners with an Employer Brand Lead and an Internal Communications Manager to deliver campaigns, creative content, and employee advocacy that help attract and retain talent and turn employees into authentic brand ambassadors. The manager owns end-to-end internal and external marketing campaigns, translating employer brand strategy into content tailored to channels such as Slack, email, the intranet, LinkedIn, and Instagram. The role also manages a content calendar and employee advocacy program, uses performance data to optimize planning, produces short-form employee-story videos from concept through publishing, maintains brand consistency, and partners with leaders and peers to deliver cohesive programs and strengthen leaders’ external presence. The position calls for a skilled writer and visual storyteller who can work through ambiguity, take ownership, move between strategy and hands-on execution, solve problems, and collaborate through direct and respectful communication. Zscaler describes itself as an AI-native enterprise and seeks foundational understanding of AI/ML technologies and experience using, securing, or positioning AI-driven solutions in the candidate’s functional domain. The stated base pay range is $108,500–$155,000 USD. The range excludes commission, bonus, and equity, if applicable. Zscaler offers comprehensive benefits, including health plans, vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks.

Requirements

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within the candidate’s functional domain.
5–7 years of experience in marketing communications, content marketing, employer branding, or a related field, with a strong focus on campaign execution and social content creation.
Proven track record of owning and delivering multi-channel marketing or employer brand campaigns from brief to results.
Hands-on social media content creation experience and a deep understanding of what performs on LinkedIn, Instagram, and other channels.
End-to-end short-form video production skills, including scripting, filming, editing, and publishing.
Strong brand management instincts, including visual judgment, consistent voice stewardship, and an audience-centric marketing mindset.

Nice To Haves

Proven ability to use AI technologies and workflows to drive measurable operational efficiency.
Experience in B2B technology, enterprise SaaS, or a high-growth technology company.
Hands-on experience with employee advocacy platforms and employer brand channels such as LinkedIn Talent Brand, Glassdoor, or Built In.
Proficiency with creative and production tools such as Adobe Premiere, Final Cut Pro, CapCut, Canva, Figma, or Sprout Social, or equivalent tools.

Responsibilities

Own end-to-end delivery of People & Culture internal and external marketing campaigns to help retain and attract talent.
Translate employer brand strategy into channel-specific content for Slack, email, the intranet, LinkedIn, and Instagram.
Build and manage a content calendar aligned with hiring priorities and cultural moments.
Track performance data to optimize content planning and manage the employee advocacy program.
Conceptualize, script, film, edit, and publish short-form video content featuring employee stories.
Maintain visual and voice consistency as a brand steward across touchpoints.
Develop templates and guidelines that enable others to create on-brand content independently.
Partner with the Employer Brand Lead and Internal Communications Manager to deliver cohesive programs.
Advise leaders on building their external presence.