Employee Services Manager
About The Position
The Employee Services Manager is responsible for leading and executing regional HR duties while serving as the primary HR advisor to leadership and employees across the region. This role collaborates with the Market HR leaders, drives region-wide HR initiatives, ensures compliance with employment and labor regulations, and oversees regional onboarding, investigations, payroll processing, and employee lifecycle programs. This role partners closely with Corporate HR, Legal, Payroll, Risk, Talent Acquisition and Safety teams to ensure consistent, compliant HR practices.
Requirements
- 3+ years of progressive HR experience with people management responsibility
- Experience supporting regional or multi-site operations preferred
- Hands-on experience with ADP, iCIMS, workplace investigations, compliance, and payroll oversight
- Strong leadership and team management capabilities along with a collaborative approach to problem-solving
- Deep knowledge of employment law, HR compliance, and risk management
- Proven ability to lead large-scale HR projects and process improvements
- Excellent judgment, discretion, and communication skills
Responsibilities
- Partner with, coach, and develop Market Area HR leaders
- Set priorities, assign work, and ensure accountability
- Serve as an escalation point for complex HR, safety, and employee relations issues
- Drive region-wide HR projects and implementations including handbooks, policies, processes, and programs
- Lead compensation-related initiatives including pay plans, merit increases, and employee review processes
- Ensure consistent execution and adoption of HR initiatives across all regional locations
- Regional team member onboarding
- Own Open Enrollment benefit process
- Ensure compliance with federal, state, and local employment laws and company policies
- Oversee payroll compliance, termination processes, overtime guidelines, and safety requirements
- Conduct and oversee workplace investigations in a timely and compliant manner
- Respond to legal inquiries and partner with Legal/Apex for appropriate escalation and resolution
- Oversee regional onboarding processes using ADP and iCIMS
- Ensure timely, accurate, and compliant execution of onboarding documentation and HRIS system setup
- Manage regional exit interview processes and analyze trends for leadership insights
- Manage regional payroll processing in partnership with Corporate Payroll
- Ensure payroll accuracy, timeliness, and wage and hour compliance
- Resolve payroll issues and escalations impacting employees or leadership
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
251-500 employees
