Employee Services Associate (HR Admin)

Virginia Museum of History & Culture•Richmond, VA

About The Position

The Virginia Museum of History & Culture (VMHC) seeks an Employee Services Associate with an authentic interest in the museum’s mission and work. As a member of the People & Culture team, this position provides human resources support to employees and interns and performs clerical and administrative work in accordance with federal, state, and organizational regulations. Areas of responsibility include managing human resources information systems (HRIS), maintaining employee records, and administering payroll, benefits, recruitment, and onboarding. The preferred candidate will work approximately 24 hours per week. The position is part-time and non-exempt, pays $18.00 per hour, and reports to the Vice President for People & Culture. Leave, wellness, and retirement benefits are offered in accordance with company policy.

Requirements

Two years of related experience.
Knowledge of HR practices and employment laws to ensure compliance.
Ability to handle sensitive and confidential information with appropriate discretion.
Proficiency with relevant software systems and hardware; Microsoft 365 (Office) proficiency is required.
Strong customer service and interpersonal skills.
Strong verbal and written communication skills, including the ability to communicate professionally and effectively with all organizational levels, contractors, and other stakeholders.
Ability to create and maintain trust-based relationships within the organization and with external partners.
Strong organizational, time-management, and problem-solving skills.
Ability to prioritize tasks and work independently with limited supervision.

Nice To Haves

Bachelor of Science in human resources, business, or a related field preferred.
SHRM or HRCI credential is a plus.

Responsibilities

Address employee inquiries, resolve related issues, and facilitate access to organizational resources.
Prepare, manage, and maintain accurate and confidential employee data, files, and required paperwork.
Maintain accurate HRIS data by updating employee information, posting notices, creating employee accounts, and resetting passwords.
Process employee timecards, leave, earnings, and deductions for payroll.
Complete post-payroll duties, including reviewing and uploading applicable reports.
Process benefits enrollments and ensure accurate payroll deductions.
Reconcile benefits invoices and submit them for payment approval.
Process 401(k) retirement plan enrollments and changes.
Serve as the main point of contact for payroll- and benefits-related inquiries.
Manage recruitment platforms by creating and updating hiring-manager access.
Post open positions to internal and external job boards, analyze posting data for trends, and process improvements.
Serve as a point of contact for applicant inquiries.
Initiate background checks and onboarding for new hires.
Create and update new-hire documents, including offer letters, policy notifications, and related information.
Perform other duties as assigned.