Employee Relations Representative

STIIIZY•Vernon, CA

11d•$80,000 - $90,000

About The Position

The Employee Relations Representative serves as a first point of support for the Employee Relations team, handling daily administrative functions and helping ensure consistent application of company policy and fair treatment of employees. The position triages policy inquiries, monitors the Employee Relations shared inbox, reviews termination and corrective-action requests for policy alignment, documentation standards, and legal compliance, and helps route workplace concerns to the appropriate resource. The representative provides policy guidance to employees, managers, HR partners, and people leaders, and coordinates employee terminations with management. The role supports formal investigations through scheduling, coordination, and documentation, and may participate in minor “mini-investigations” under senior team members’ guidance. It also contributes to manager training on documentation, policy application, and conduct expectations. The representative pulls and analyzes HRIS and case-management data, prepares reports for audits and risk reviews, maintains confidential and audit-ready records, and monitors case volumes, escalation categories, and process timelines. The role collaborates with HR and Operations, participates in cross-functional process-improvement work, and provides backup coverage and knowledge sharing within the Employee Relations team. Other job-related duties may also be assigned. The position’s physical demands include prolonged standing and sitting, computer work, navigating company facilities, getting in and out of a vehicle, using stairs, and bending, kneeling, squatting, and twisting. Reasonable accommodations may be made for individuals with disabilities.

Requirements

At least 21 years of age.
1–2 years of experience in Human Resources; employee relations, HR compliance, or policy administration exposure is preferred.
Working knowledge of employment law, HR policy administration, and collective bargaining environments.
Proficiency with HR information systems and platforms; ability to work with HRIS, ticketing systems, or case-management platforms.
Proficiency with Microsoft Office Suite or related software.
Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
Strong verbal and written communication skills, including the ability to provide clear and diplomatic guidance to stakeholders.
Strong organization, attention to detail, and documentation practices.
Demonstrated discretion in handling confidential and sensitive matters.
Ability to meet the described physical demands, including prolonged standing and sitting, computer work, facility navigation, vehicle entry and exit, stair use, and bending, kneeling, squatting, and twisting.
Applicants must be authorized to work in the United States; the company cannot sponsor or take over sponsorship of employment visas.
Applicant must reside in the state where the role is based.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field; an equivalent combination of education and experience will be considered.
Experience in a legal cannabis market is highly preferred.
Bilingual English/Spanish skills are preferred but not required.

Responsibilities

Maintain working knowledge of HR policies and procedures and serve as a resource for employees and managers.
Monitor and manage the Employee Relations shared inbox, respond to inquiries, and escalate issues as appropriate.
Review and approve or reject management requests for terminations and corrective actions based on policy, documentation standards, and legal compliance.
Triage workplace concerns and route or escalate them for investigation or coaching.
Interpret and provide guidance on company policies, collective bargaining agreements, and employment practices to HR partners and people leaders.
Execute employee terminations in coordination with management and in accordance with internal protocols.
Assist Employee Relations II–III representatives and managers with scheduling, coordination, and documentation for formal investigations.
Participate in minor investigations, such as attendance abuse, interpersonal disagreements, and minor conduct issues, under senior team members’ guidance.
Contribute to developing and delivering manager training on documentation, policy application, and conduct expectations.
Pull, organize, and analyze HRIS and case-management data to identify trends and compliance gaps.
Prepare reports and summaries for audit reviews, risk assessments, quarterly trend reporting, and employee-relations metrics.
Maintain accurate, confidential, complete, and audit-ready case records and logs.
Track case volumes, escalation categories, and process timelines to support operational efficiency and continuous improvement.
Collaborate with HR and Operations colleagues, participate in cross-functional meetings and working groups, and provide backup coverage and knowledge sharing across the Employee Relations team.
Perform other job-related duties as assigned.

Benefits

Competitive compensation and paid training are provided to all employees; compensation and benefit eligibility details for this role will be provided during the hiring process.
Paid vacation time.
Paid sick leave.
Paid holidays.
Parental leave.
Health insurance.
Dental insurance.
Vision insurance.
Employee Assistance Program.
401(k) with employer match.
Life insurance.
Employee discounts on products and services.