Employee Relations Representative

STIIIZY•Vernon, CA

10d

About The Position

The Employee Relations Representative serves as a first line of support for the Employee Relations team, managing administrative functions that promote consistent application of company policy and fair employee treatment. The role triages policy inquiries, monitors the Employee Relations inbox, and reviews corrective-action and termination requests as a compliance checkpoint. It supports employees, managers, HR partners, and people leaders with policy interpretation and employment decisions, and handles minor workplace matters requiring immediate attention. The representative also supports formal investigations through scheduling, coordination, and documentation, and participates in minor investigations under senior team guidance. The role uses HRIS and case-management data to identify trends, prepare audit and risk reports, maintain confidential and audit-ready records, and monitor case volumes and process timelines. It collaborates with HR and Operations, participates in cross-functional process-improvement work, and provides backup coverage across the Employee Relations team. The position requires at least 21 years of age. The job description notes prolonged periods of sitting, standing, and computer work, as well as navigating organizational facilities, entering and exiting a vehicle, using stairs, and bending, kneeling, squatting, and twisting. Applicants must be authorized to work in the U.S. and reside in the state where the role is based. Employment visa sponsorship is not available.

Requirements

At least 3 years of Human Resources experience, preferably with exposure to employee relations, HR compliance, or policy administration.
Working knowledge of employment law, HR policy administration, and collective bargaining environments.
Proficiency with HR information systems and platforms; ability to work with HRIS, ticketing systems, or case-management platforms.
Proficiency with Microsoft Office Suite or related software.
Ability to manage multiple priorities in a fast-paced, dynamic environment.
Strong verbal and written communication skills, including the ability to provide clear and diplomatic guidance.
Strong organization, attention to detail, and documentation practices.
Demonstrated discretion when handling confidential and sensitive matters.
Must be at least 21 years of age.
Must be able to perform the described physical activities, including prolonged sitting and standing, computer work, navigating facilities, entering and exiting a vehicle, using stairs, and bending, kneeling, squatting, and twisting.
Must be authorized to work in the U.S.; the company does not sponsor or take over sponsorship of employment visas.
Must reside in the state where the role is based.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent education and experience will be considered.
Experience in a legal cannabis market is highly preferred.
Bilingual in English and Spanish.

Responsibilities

Maintain working knowledge of HR policies and procedures and provide guidance to employees, managers, HR partners, and people leaders.
Monitor and manage the Employee Relations shared inbox, respond to inquiries, and escalate issues as appropriate.
Review and approve or reject termination and corrective-action requests for consistency with policy, documentation standards, and legal compliance.
Triage workplace concerns and route or escalate them for investigation or coaching.
Interpret and advise on company policy, collective bargaining agreements, and employment practices.
Coordinate employee terminations with management in accordance with internal protocols.
Assist Employee Relations II–III representatives and managers with scheduling, coordination, and documentation for formal investigations.
Participate in minor investigations under the guidance of senior Employee Relations team members.
Contribute to manager training on documentation, policy application, and conduct expectations.
Pull, organize, and analyze HRIS and case-management data to identify trends and compliance gaps.
Prepare reports and summaries for audits, risk assessments, quarterly trend reporting, and employee-relations metrics.
Maintain accurate, confidential, complete, and audit-ready case records and logs.
Track case volumes, escalation categories, and process timelines to support operational efficiency and continuous improvement.
Collaborate with HR and Operations, participate in cross-functional meetings and working groups, and provide backup coverage and knowledge sharing across the Employee Relations team.
Perform other job-related duties and follow other job-related instructions as assigned.

Benefits

Competitive compensation and paid training.
Paid vacation time.
Paid sick leave.
Paid holidays.
Parental leave.
Health insurance.
Dental insurance.
Vision insurance.
Employee Assistance Program.
401(k) with employer match.
Life insurance.
Employee discounts on products and services.
Benefits eligibility and package details are provided during the hiring process.