Employee Relations Partner

Owens & Minor

About The Position

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. Position Summary The Employee Relations Partner is responsible for supporting a healthy and productive work environment by managing employee relations matters, conducting investigations, and advising on policy interpretation across the organization. This role provides case management, guidance, and support to managers and teammates on employee relations issues, ensuring compliance with policies and employment laws. The Employee Relations Partner will assist in investigations, documentation, and the implementation of ER programs and tools to promote a positive and compliant workplace.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field.
4+ years of HR experience with a focus on employee relations or HR generalist responsibilities.
Experience supporting workplace investigations and managing ER cases.
Working knowledge of employment law and HR practices.
Ability to handle sensitive and confidential information with discretion.
Detail-oriented with strong organizational and documentation skills.
Ability to manage multiple tasks and meet deadlines.
Proficiency in Microsoft Office Suite and HRIS systems (e.g., Workday).

Nice To Haves

PHR certification or equivalent preferred.
Experience in a collaborative or matrixed environment is a plus.
Familiarity with tiered ER COE models and scalable service delivery
Comfortable with AI and emerging ER technologies

Responsibilities

Serve as trusted advisor to managers, HRBP’s and employees on ER policies, procedures, performance management, and conflict resolution.
Independently manage employee relations cases including performance issues, disciplinary actions, investigations, and conflict resolution. Ensure thorough documentation and timely resolution.
Partner with Legal on specific cases requiring review or escalation. Ensure alignment with legal guidance and contribute case insights to broader risk assessments.
Assist in the development and maintenance of ER documentation, templates, and knowledge resources.
Maintain accurate case records and contribute to ER reporting efforts.
Identify patterns and flag emerging trends to the ER Lead for strategic review.
Ensure compliance with employment laws and internal policies in all ER activities.
Ensure consistent interpretation and application of HR policies.
Provide feedback to the ER Lead on policy gaps or areas for improvement.
Support ER training initiatives and participate in continuous improvement efforts.
Execute assigned involuntary separation cases with precision and professionalism, following established ER protocols.
Prepare and review termination documentation, ensuring completeness and compliance with company standards.
Provide direct support to managers during termination conversations, including logistics coordination and post-conversation follow-up.
Collaborate with HRBPs to gather necessary context and ensure alignment on impacted employee selections.
Maintain accurate records of separation cases in HR systems, ensuring confidentiality and data accuracy.
Flag inconsistencies or potential compliance issues in separation packets for review by ER Leads or Sr. Manager.
Participate in ER team meetings and contribute feedback to improve processes and enhance employee experience during transitions.
Perform additional duties as assigned.